Media Operations Manager

London, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 2 months ago

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Job Summary

Own and optimize cross-brand media operations, unifying Brand and Performance workstreams, driving cohesive planning, governance, and agency delivery while embedding AI-powered efficiency to future-proof the media operating model.

  • Unify Brand and Performance: align objectives, timelines, KPIs, and channel roles across markets.
  • Operational excellence: standardize planning, launch readiness, QA, and wrap-ups with scalable processes.

Job Description

Responsibilities

  • Apply strong knowledge of media ecosystem to support both Brand and Performance media teams, ensuring cohesive activity planning and delivery
  • Bridge disconnects between Brand and Performance teams, aligning objectives, timelines, KPIs, and channel roles
  • Champion a joined-up, 360° media ecosystem approach, translating global frameworks into EMEA market execution
  • Own and continuously improve media processes and operating models, identifying inefficiencies and designing streamlined workflows
  • Standardize planning, launch readiness, QA, and wrap-up processes while maintaining flexibility
  • Embed AI-enabled operational efficiencies to reduce manual effort and future-proof UGG’s media operating model
  • Lead delivery in a fast-paced environment, balancing structure with adaptability and acting as an Asana Pro for the media function
  • Oversee media finance processes, including monthly budgets, accruals, POs, and invoicing, increasing accuracy and transparency
  • Lead media agencies with a focus on operational effectiveness, embedding strong ways of working across SLAs, briefing, approvals, and financial processes
  • Champion cross-functional, media-specific initiatives, bringing fresh perspectives and unlocking efficiencies
  • Provide consistent hands-on operational support to Brand and Performance teams during pillar peaks

Requirements

  • Strong background across both Brand and Performance media
  • Proven media operations and project management experience
  • AI-curious with advanced Excel proficiency, confident using automation, data, and tooling to streamline media operations and financial processes
  • Strong media finance and budget governance experience
  • Hands-on experience managing media agencies and RFP transitions

Benefits

  • Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
  • Generous Holidays + Bank Holidays & some time away from work – on top of generous holiday allowance, we can generally take advantage of half day Fridays providing our work is finished for the week.
  • Extras, discounts, perks & volunteering opportunities - Being a valued member of the Deckers Brands team means more than just a pay-check. From generous discounts to community-based programs, we offer a variety of cool extras.
  • Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including Global Mentorship Programme
  • Hybrid & Flexible Working Environment
UGG logo

UGG

WHAT WE DELIVER.Founded on FEEL, UGG is dedicated to long-lasting quality and enduring designs that transcend trends. An industry leader in premium materials, we became known by the feeling we deliver – lending comfort and support where and when you need it most, and empowering you to feel however you want to feel. HOW WE BEHAVE.Bold, provocative, and real, UGG is a purpose-driven brand for those who refuse to be defined by convention: for those who do things their way, the only way. With style, individuality, and togetherness always in mind, we partner with multi-hyphenate creatives and activists from around the world, whose stories inspire us to celebrate freedom of expression and explore topics that matter. In telling their stories, we tell ours.WHAT WE BELIEVE IN.UGG cares deeply about doing business the right way – developing innovative products while respecting our people and planet. That’s why we joined the United Nations Global Compact (UNGC) in 2016, the world’s largest corporate sustainability initiative with over 9,500 participating companies. Working with expert partners to drive positive change in the world, we promote diversity and inclusion for all, and are taking steps to understand and minimize the environmental impact of our operations. Dedicated to transparency, visit our new microsite for more.

Founded in 1978
987 employees (115 in marketing)

Traffic Signals

Monthly Visitors
5.9M
Monthly Google Ads Budget
$264K
Traffic Source Mix
Search
40%
Direct
51.9%
Referral
4%
Social
2.4%
Paid
1.5%

Headcount Trend

Current headcount: ~987

Marketing Team

Marketing Team Size
84 (9% of company)
Marketing Roles Posted (Last 30 Days)
1

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