Own and drive the hotel's communications program, translating the annual plan into actions across planning, execution, media relations, and brand consistency.

• Responsibilities: Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.
• Responsibilities: Compares actual achievements against goals on a regular basis and takes corrective action.
• Responsibilities: Assists the DOM in the planning of all mailing activities, and oversees their execution.
• Responsibilities: Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.
• Responsibilities: Prepares on a timely basis the monthly sales & marketing “communications” report.
• Responsibilities: Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.
• Responsibilities: Ensures that the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.
• Responsibilities: Supervises operations of the in-house art department.
• Responsibilities: Monitors activities of competitor hotels and trends within the industry.
• Responsibilities: Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.