Responsibilities

• Building event pages and registration flows in SplashThat and Canva's CMS to specifications provided by event stakeholders, ensuring naming conventions, taxonomy, and data flow are set up correctly for downstream system integration.
• Performing QA on event builds completed by other team members and self-service builders, checking targeting accuracy, content rendering, compliance setup, and integration readiness.
• Setting up and verifying compliance configurations for each event, including cookie banners, consent collection fields, and language-specific translations for non-English events.
• Managing the SplashThat license rotation process, coordinating with stakeholders to switch user access on and off as needed to maximise coverage within our license allocation.
• Performing ongoing maintenance of the SplashThat platform, including improvements to themes, templates, forms, and localisation configurations.
• Building and reviewing emails in Dyspatch and Braze, including setting up audience segments, populating localised content into templates, and configuring send logic.
• Supporting intake and triage of build requests through our ticketing queue, providing clear communication on production timelines and flagging compliance risks where self-service builders may have introduced issues.

Requirements

• You don't need to have used our exact tools before, but you should be comfortable learning new platforms quickly and working within precise technical constraints.
• You have strong attention to detail, especially when working with data naming, taxonomy, and compliance configurations where precision matters.
• You're highly detail-oriented and enjoy working within systems, processes, and technical requirements where accuracy matters.
• You have experience working with ticketing systems and managing a queue of build requests with clear communication to stakeholders.
• You have ability to work shift hours and collaborate effectively across time zones, with strong written communication skills for async collaboration.
• You have an automation mindset: you look for ways to create scalable solutions and reduce manual repetition.
• You have an understanding of—or enthusiasm to learn about—GDPR, consent management, and global privacy requirements.

Preferred

• Familiarity with SplashThat, Braze, Dyspatch, or similar event/email platforms is a plus.