Marketing Operations Manager

Liverpool, UK (Hybrid)

£30K/yr – £40K/yrSenior Level4+ years expPermanent

Posted 5 weeks ago

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Job Summary

Own and evolve client marketing tech stack, automate lifecycle programs, and optimize attribution across major platforms while ensuring clean data and AI-enabled decision making.

  • Own marketing tech stack & integrations to support CRM, MA, and attribution.
  • Design and deploy automation workflows for onboarding, nurture, win-back, and ABM sequences.
  • Own data quality, governance, and reporting with KPI-focused dashboards.

Job Description

Responsibilities

  • Own and evolve our clients' marketing technology stacks: CRM, marketing automation platforms, CMS, ad tracking, attribution tools, and the integrations between them
  • Design, build, test, and deploy automation workflows and lifecycle programs: onboarding, lead nurture, re-engagement, win-back, customer marketing, and ABM-aware sequences
  • Build and maintain lead scoring models (behavioral plus demographic) and lead routing rules via LeanData, native platform routing, or custom flow, aligned to each client's lifecycle stages and SLAs
  • Develop and improve marketing attribution: UTM governance, conversion tracking, multi-touch attribution, and lead-to-deal and lead-to-revenue capture inside HubSpot, Salesforce, Marketo, Eloqua, Pardot, and a variety of other tools
  • Manage data quality across the stack: deduplication, enrichment, normalization, suppression management, preference centers, and compliance with GDPR, PECR, CAN-SPAM, and double opt-in workflows
  • Design and deploy AI-assisted workflows: agentic data enrichment, intelligent lead routing, AI sales signal monitoring, and tools to help marketing teams make better decisions with their data, faster
  • Configure and own email deliverability and performance: email design, A/B testing, audience and segmentation management, email reporting, sequences and nurture automation, and QA/QC
  • Build and maintain reporting dashboards that show the best performing campaigns, marketing-influenced pipeline, marketing-sourced ARR, channel attribution, lead management, and strategic reports, not just open and click metrics
  • Manage integrations between platforms using native connectors, Zapier, Make, Workato, Clay, and webhook-based or custom API approaches
  • Run audits of our clients' marketing operations to find the process debt, broken or missing functionality, feature gaps, and source appropriate tools or build bespoke processes to solve them

Requirements

  • 4-6 years in a B2B marketing operations, marketing automation, or CRM ops role, agency or in-house
  • Demonstrable knowledge and hands-on experience working with any of the following platforms: HubSpot (Marketing Hub, Sales Hub, Operations Hub), Salesforce + Salesforce Marketing Cloud Account Engagement (Pardot), Eloqua, Marketo, ActiveCampaign
  • Strong understanding of lead lifecycle modeling, lead scoring, attribution, and pipeline reporting in a B2B context
  • Comfortable with HTML and responsive email design
  • Experience designing and deploying complex automation workflows with branching logic and exit criteria
  • Comfortable with managing software integrations, triage and troubleshooting, and working through error logs
  • Analytical mindset, comfortable in spreadsheets, automation logic, and ideally SQL or platform-native query languages
  • Excellent organization, housekeeping, and attention to detail skills; you leave things better than you found them
  • A genuine interest in AI tooling: prompt engineering, agent design, MCP-style automation, AI-assisted reporting

Nice to have

  • HubSpot certifications (Marketing Hub Implementation, Operations Hub, Email Marketing) or Salesforce, Pardot, or Marketo equivalents
  • Experience with Marketo Engage, Eloqua, Iterable, Braze, Customer.io, or Salesforce Marketing Cloud
  • Familiarity with Clay.io, ZoomInfo, Apollo, Cognism, Lusha, or other modern data enrichment platforms
  • LeanData or other lead-to-account routing experience
  • Reverse ETL or iPaaS experience: Workato, Tray, Census, Hightouch
  • SQL or basic data warehousing (Snowflake, BigQuery)
  • Experience with attribution platforms: FullCircle Insights, Bizible / Marketo Measure, Dreamdata, HubSpot Attribution, native Salesforce attribution
  • Hands-on experience designing AI agents or automation flows for marketing or RevOps use cases
  • Experience working in or with B2B SaaS or life sciences organizations

Benefits

  • Flexible hybrid working
  • Professional development budget
  • Regular team socials and events
  • Pension scheme
  • Opportunity to work across multiple B2B brands and industries
  • Clear progression pathway
  • Supportive, collaborative culture
  • Top-spec MacBook
  • Dog-friendly office
  • Casual dress
  • Company events
  • Company pension
  • Free parking
  • On-site parking
  • Work from home