Responsibilities

• Processing online orders and transferring information into Sage 50 Accounts
• Managing and updating customer records and company data
• Creating and sending marketing email campaigns to our customer database
• Supporting and updating our social media channels
• Assisting with order fulfilment and preparing goods for dispatch
• Organising stock and supporting warehouse operations
• Assisting with incoming deliveries
• Providing general office and administrative support
• Learning about our products and customer requirements

Requirements

• Experience using Sage 50 Accounts
• Experience creating email campaigns using Mailchimp or similar software
• Able to take control of social media channels creating content and responding to questions.
• Able to administer a WordPress website
• Good IT and administrative skills
• Strong problem-solving ability
• Confident speaking on the phone in a professional manner
• Ability to work independently and take initiative
• Physically capable of assisted lifting and moving products up to approximately 25kg when required

Preferred

• Self-motivated and able to work independently
• Organised and detail-oriented
• Eager to learn and develop new skills
• Positive, reliable and proactive
• Confident communicating with customers and colleagues
• Able to take initiative