Marketing Operations Assistant

City of Westminster, Westminster, UK (On-site)

Salary Not AvailableEntry LevelFull time

Posted 1 month ago

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Job Summary

Coordinate and deliver marketing campaigns and retail activations with tight operational tempo, owning calendars, supplier management and cross-functional execution to hit seasonal moments.

  • Campaign Execution: own timelines, critical paths and stakeholder approvals across campaigns, launches and promotions.
  • Operations & Partnerships: manage assets, supplier briefs, PO creation and on-time delivery of retail materials and activations.
  • Cross-Functional Delivery: ensure clear store and corporate communications and smooth collaboration with Retail Ops, regional teams and external partners.

Job Description

Responsibilities

  • Support the planning, coordination and delivery of marketing campaigns, product launches, promotions and customer initiatives across retail and digital channels.
  • Manage campaign trackers, timelines and critical paths, ensuring projects remain on schedule and key milestones are achieved.
  • Coordinate campaign assets, approvals and deliverables across multiple stakeholders.
  • Support the execution of seasonal campaigns, promotional events and brand activations.
  • Ensure campaign information is communicated clearly and accurately across relevant business functions.
  • Support the production and distribution of in-store marketing materials, POS, VM assets and promotional toolkits.
  • Support retail teams with campaign implementation and store communication.
  • Assist with the execution of store openings, events, launches and key trading moments.
  • Work closely with Retail Operations and Regional Teams to ensure consistent delivery and execution of campaigns across the store estate.
  • Act as a key day-to-day contact for external agencies, printers, production partners and suppliers.
  • Coordinate supplier briefs, quotations, timelines and delivery schedules.
  • Track project progress and proactively manage deadlines to ensure on-time delivery.
  • Support the management of marketing samples, product requests and influencer or PR send-outs.
  • Maintain strong relationships with suppliers to ensure quality, efficiency and cost control.
  • Provide proactive administrative support to the UK Marketing Team.
  • Prepare presentations, reports, trackers and campaign updates.
  • Coordinate meeting agendas, actions and follow-up communications.
  • Maintain organised filing systems and marketing documentation.
  • Support team planning, project organisation and operational processes.
  • Raise purchase orders and process invoices accurately and efficiently.

Requirements

  • Previous experience in a marketing, retail marketing, project coordination or administrative support role.
  • Strong organisational and project management skills with excellent attention to detail.
  • Ability to manage multiple projects, deadlines and stakeholders simultaneously.
  • Experience coordinating external suppliers, agencies, printers or production partners.
  • Strong communication and relationship-building skills.
  • Proficiency in Microsoft Office, particularly Excel, PowerPoint and Outlook.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.

Nice to have

  • Experience within a retail, beauty, fashion or consumer-facing business.
  • Experience coordinating POS production, retail marketing materials or store activations.
  • Familiarity with project management tools, content management systems or marketing platforms.
  • Understanding of CRM, digital marketing or e-commerce operations.
  • Passion for beauty, retail and purpose-led brands.

Benefits