Responsibilities

• Social Media – content creation, planning and scheduling
• Email Marketing – planning and execution
• Reporting & Monitoring – measuring success of current campaigns and promotions
• Photography / Videography – Take ownership of and lead photo & video shoots
• Oxbo / Distillery/ Bankside Ballroom websites – support with updates and maintenance, as well as elevate UX and drive conversion rate on site.
• Supporting with Digital PR & PR initiatives (incl. Influencer partnerships)
• Growth of social media platforms, in terms of engagement and followers
• Ensure clear and consistent reporting, to show success of campaigns/initiatives
• Drive direct business %, and drive conversion on all websites.
• Deliver creative campaigns that contribute to overall Hotel/Revenue Strategy

Requirements

• Essential: You are:
• Innovative and able to present new ideas that will add value to the business.
• Able to balance multiple tasks and prioritise efficiently.
• Imaginative and confident in creating engaging content for social media.
• Able to communicate effectively to team members (including management), guests and external partners.
• Genuinely passionate about marketing and guest experience.
• A people person and a team player who can maintain positive working relationships.
• An organised individual, with excellent time management skills who takes great pride in their work.
• Proactive, use initiative and will take a hands-on approach to all aspects of the role.
• An individual with a strong eye for detail.

Preferred

• Skilled in IT (across Microsoft platforms)
• Experience using Canva and social media scheduling tools (e.g. Later, Hootsuite)
• Experience in creating and sending email campaigns (e.g. via Hootsuite or CRM tools)
• Experience with Wordpress or other CMS (not essential)
• Any adobe experience (not essential)

Benefits

• Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
• Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
• Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
• Life Assurance - peace of mind for you and your loved ones.
• Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
• Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
• Pension - auto enrolment into the company pension scheme.
• Learning & Development - opportunities available to progress your skills and career.