Responsibilities

• Coordinate multi-channel marketing campaigns promoting Calls for Papers and author-facing programs across email and digital channels.
• Support the build, testing and deployment of emails in Salesforce Marketing Cloud (SFMC), including audience segmentation, data pulls and list maintenance.
• Create campaign briefs, copy, and asset specifications for email, web, and digital channels supporting localised campaign activity and Wiley.com content updates.
• Monitor campaign performance and contribute to regular reporting, compiling key metrics and insights to inform future activity.
• Coordinate and maintain marketing collateral, assets and campaign documentation.
• Maintain marketing databases, programme tracking systems and team SharePoint resources, ensuring information is current and accessible.
• Explore and apply AI tools to automate repetitive tasks and improve workflow efficiency.
• Provide coordination support for marketing meetings, presentations and communications, and other operational duties as assigned.

Requirements

• Strong organisational and project coordination capabilities.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to coordinate multiple marketing projects simultaneously.
• Collaborative mindset and ability to work effectively with diverse cross-functional teams.
• Experience with or aptitude for email marketing platforms and multi-channel campaign execution.
• Data literacy with ability to compile, analyse and synthesise campaign performance metrics.
• Curiosity about leveraging AI tools to streamline workflows and enhance marketing processes.
• Flexibility to support various marketing functions and adapt to changing priorities.

Preferred

• Demonstrated interest in marketing.

Benefits

• We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
• Our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees.