Responsibilities

• Managing the marketing inbox, responding to enquiries and directing requests to the appropriate team members.
• Creating, scheduling and publishing engaging content across our social media platforms.
• Building and nurturing our online communities by responding to comments and messages professionally and promptly.
• Writing engaging blogs that support SEO and drive website traffic.
• Creating and distributing email marketing campaigns using Mailchimp.
• Producing monthly social media performance reports, identifying trends and opportunities to improve future campaigns.
• Developing compelling content for a variety of marketing channels while maintaining our brand tone of voice.
• Supporting internal communications, including newsletters, staff announcements and organisational updates.
• Researching and preparing entries for industry awards that showcase our achievements.
• Assisting with the planning and delivery of marketing campaigns and projects.

Requirements

• Excellent written communication and proofreading skills.
• Strong organisational and time management skills.
• Good knowledge of social media platforms and current digital trends.
• Confident using Microsoft Office applications.
• Ability to manage multiple priorities in a fast-paced environment.
• A proactive attitude with a willingness to learn.
• A valid UK driving licence and access to a vehicle, with the ability to travel to our services and events across the organisation as required.

Preferred

• Experience creating content for social media or websites.
• Knowledge of SEO best practices.
• Experience using Mailchimp or another email marketing platform.
• Familiarity with Canva or Adobe Creative Suite.
• Previous marketing, communications or administrative experience.
• A relevant qualification in Marketing, Communications or a related subject.