Responsibilities

• Assist the Account Director with day-to-day account management tasks
• Respond to client queries and keep clients updated on progress, deadlines and next steps
• Prepare agendas, take meeting notes and follow up agreed actions
• Coordinate activity across content, social media, websites, email marketing, paid advertising and offline materials
• Gather information, imagery, feedback and approvals from clients
• Assist with writing and reviewing social media posts, website content, email campaigns, case studies and marketing materials
• Carry out competitor, audience and market research
• Assist with monthly marketing reports and client updates
• Monitor campaign performance, website activity and customer engagement
• Help prepare proposals, presentations and other client documents

Requirements

• Around one to three years of experience in marketing, account management, project coordination or a similar role
• A good understanding of digital marketing, content, social media and campaign delivery
• Strong written and verbal communication skills
• Excellent organisation and attention to detail
• The ability to manage several projects and deadlines at once
• Strong working knowledge of Microsoft Office or Google Workspace

Nice to have

• Agency experience would be beneficial but is not essential
• Experience with Canva, Meta Business Suite, WordPress and Shopify would be useful
• Experience using project management, social media scheduling, email marketing or content management platforms would be advantageous

Benefits

• Four-day working week
• One weekday off each week
• Varied and meaningful client work
• Career development and progression opportunities
• Exposure to a wide range of marketing disciplines
• Support and development from experienced team members
• Friendly and collaborative agency environment
• Based centrally in the beautiful market town of Meltham, Holmfirth (HD9)