Responsibilities

• Own and evolve Martech architecture and product roadmaps, aligning with business strategy and enterprise architecture
• Lead the design of scalable, integrated solutions across customer experience platforms, conversational AI, and automation
• Collaborate with product teams, engineers, and business stakeholders to deliver seamless, customer-centric solutions
• Drive alignment with enterprise architecture standards, governance, and technology roadmaps
• Act as the technical authority, guiding teams through complex design decisions, risk mitigation, and solution optimisation
• Evaluate new technologies, vendors, and platforms, contributing to build vs. buy decisions and long-term strategy
• Support and enhance architecture governance and best practices across the organisation
• Stay ahead of emerging Martech, AI, and cloud trends, bringing innovation into the business
• Mentor engineers and architects, helping to build a high-performing, forward-thinking technology team

Requirements

• Significant experience in technology roles, including 3+ years as a Solutions/Technical Architect
• Proven experience designing and delivering enterprise-scale Martech or customer experience platforms
• Cloud platforms (AWS, Azure or GCP)
• Microservices, APIs, and modern integration patterns
• DevOps and Agile/SAFe delivery models
• Experience with Adobe ecosystem (e.g. Adobe Experience Cloud)
• Hands-on expertise in conversational AI (e.g. Kore.ai) and intelligent automation
• Strong understanding of architecture governance, risk management, and compliance
• Experience in vendor selection, build vs. buy analysis, and ROI/TCO evaluation
• Excellent stakeholder engagement skills, with the ability to influence across both technical and business audiences

Benefits

• Competitive salary
• Benefits
• Flexible working