Responsibilities

• You\'ll be the operational heartbeat of our Influencer Affiliate programme; from onboarding new Influencer Affiliates to tracking campaigns, managing payments to engaging with creators day-to-day, you\'ll own a broad and varied remit where no two days look the same
• Manage our Influencer Affiliate inbox and DMs, responding to daily queries
• Review inbound Influencer Affiliates applications and move candidates through the process
• Lead outreach to prospective talents - building a consistent pipeline across relevant niches
• Onboard new Influencer Affiliates with clear, engaging comms that set them up for success from day one
• Actively engage with Influencer Affiliates content and build genuine 1-1 relationships with creators
• Process monthly payments and manage gifting send-outs accurately and on time
• Keep our database accurate and up to date
• Distribute send-out sheets for new product launches
• Brief the design team on deliverables, ensuring everything lands ahead of launches, sale periods and key seasonal moments

Requirements

• Experience in influencer marketing, affiliate management or a similar community-facing role is a plus – but we welcome applications from recent graduates with a passion for the creator space
• Confident in your written communication skills with the ability to write engaging, on-brand copy for briefs, newsletters and creator comms
• Highly organised – able to juggle multiple workstreams, relationships and deadlines with ease
• Comfortable with data – you can maintain trackers, report on performance and use insight to improve what you do

Preferred

• Experience in influencer marketing, affiliate management or a similar community-facing role is a plus
• Genuinely passionate about creator culture
• Collaborative team player who works well cross-functionally and communicates clearly with stakeholders at all levels
• A proactive self-starter – you see what needs doing and you go for it
• Passionate about women\'s health and wellbeing – and excited to be part of a brand that\'s genuinely making a difference

Benefits

• Core working hours of 10:00-16:00. We’re all about flexibility when it comes to your hours! Feel free to adjust your schedule to fit your needs
• Hybrid working: 3 days in the office per week
• Work from anywhere for 2 weeks a year
• 25 days holiday as well as bank holidays AND your birthday off!
• Enhanced Family Leave
• Free Soul product pantry - access to a variety of Free Soul products whilst working in the office
• Your monthly Free Soul essentials, delivered to your home - for free!
• 30% friends and family discount
• Pension plan
• Access to Vitality health insurance
• Team socials, lunch & learns and internal events