Head of Social & Channel Management Lead

Greater London, Kensington and Chelsea, UK (Hybrid)

Salary Not AvailableSenior Level10+ years expFull time

Posted 5 months ago

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Job Summary

Own the social system’s evolution across brands, delivering a scalable operating model, streamlined production workflows, and a Creator Hub-driven approach that amplifies brand output.

  • Growth Infrastructure: Build a repeatable social framework, training, and playbooks to raise standards across brands and markets.
  • Production & Delivery: Own always-on social workflows, schedules, content pipelines, and timely delivery for faster, higher-quality outputs.
  • Creator System: Optimize Creator Hub collaboration among creators, strategists, editors, and social managers to strengthen brand storytelling.

Job Description

Responsibilities

  • Build & Scale Owned Social: Lead the evolution of our social media management capability into a category-defining, scalable operating model across brands and markets. Develop frameworks, training, and playbooks to raise standards. Provide expert client counsel.
  • Evolve always-on Production: Own and refine production workflows, schedules, content pipelines, and delivery timelines for always-on social. Build systems for repeatable, faster operational practice without losing quality.
  • Evolve Creator System: Advance the Creator Hub model as the engine for owned social. Optimize collaboration between creators, strategists, editors, and social managers to ensure creator input strengthens brand output.

Requirements

  • 10+ years experience in social media management, including leadership.
  • Demonstrable strategic infrastructure skill in building repeatable frameworks and playbooks for consistency and quality across social platforms.
  • Strong track record in delivering campaigns and managing always-on social channels for major brands.
  • Proven experience managing multi-market publishing and channel governance, including editorial scheduling.
  • Deep understanding of fostering longer term community engagement and advocacy and the central role creators play
  • An natural innovator; constantly at the forefront of new platforms, formats, and functionalities.
Billion Dollar Boy logo

Billion Dollar Boy

Billion Dollar Boy (BDB) is the global, social-first agency with Creator InstinctTM.For over a decade, we've harnessed the exceptional creativity of content creators to deliver award-winning, effective social and creator marketing campaigns at scale. All with creator energy at their core. Since 2014, we have ensured that creative excellence is our company’s north star - empowering social media and changing the global ad business. Powered by proprietary, AI-powered technology and data-driven insights, our end-to-end services span strategy, creative, production, paid media, and execution across content, community and commerce.Our client work has been awarded by Cannes Lions, Eurobest, Webby Awards, Influencer Marketing Awards, The Drum and Shorty Awards.Since 2014, we've partnered with the world’s most iconic brands including Unilever, Amazon, PepsiCo, Heineken and King.

Founded in 2014
London, England, GBR
188 employees (44 in marketing)

Traffic Signals

Monthly Visitors
16.8K
Traffic Source Mix
Search
39%
Direct
46.6%
Referral
7%
Social
6%
Paid
1.1%

Headcount Trend

Current headcount: ~192

Marketing Team

Marketing Team Size
32 (17% of company)
Median Career Experience
10 years
Median Tenure
3 years

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