Head of Scaled Demand

London, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 1 month ago

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Job Summary

Own end-to-end demand motion focused on conversion, with live control of inbound chat and outbound programs on high-intent surfaces to drive pipeline and ARR.

  • Growth Infrastructure: Set up attribution, routing, and automation with AI to move from first touch to ARR.
  • Demand Gen: Own inbound conversations and outbound programs using propensity signals to accelerate high-intent accounts.
  • Performance Analytics: Build dashboards and run rapid tests to optimize conversion based on real data.

Job Description

Responsibilities

  • Build and launch a scaled demand engine focused on conversion, not top-of-funnel
  • Stand up inbound chat across high-intent surfaces (pricing, product, upgrade points) and optimise for speed and conversion
  • Design and run outbound programs using propensity modelling to engage high-intent accounts not yet converting
  • Own the full funnel from first touch to conversion, with clear accountability for pipeline and ARR
  • Work directly with SMB reps to drive high-velocity conversion
  • Partner with Marketing Ops to build routing, enrichment, and automation workflows with AI embedded throughout
  • Define and implement attribution and incrementality frameworks from day one
  • Build dashboards that clearly show impact vs existing channels
  • Rapidly test, iterate, and improve performance based on real conversion data

Requirements

  • Proven experience building and operating demand or growth motions from scratch
  • Strong execution instinct: you move quickly and get things live without waiting for perfect conditions
  • Deep understanding of conversion, funnel mechanics, routing, and attribution
  • Experience working directly with sales teams in high-velocity environments
  • A practical approach to AI: you integrate AI into workflows that others can use
  • You use AI to improve targeting, routing, and decision-making
  • You apply judgement and don’t rely on AI outputs blindly
  • Strong analytical mindset with the ability to translate data into action quickly
  • Comfortable operating across strategy and execution at the same time
  • Experience working cross-functionally with Sales, Marketing Ops, and Product
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Miro

3.6 Glassdoor

Miro is an innovation workspace designed for teams of every size, everywhere, to dream, design, and build the future together. Our mission? To empower these teams to create the next big thing, powered by AI at every step of the way. Over 80 million users around the world rely on Miro to untangle complex ideas, put customer needs first, and deliver products and services faster. All supported by best-in-class security, compliance, and scalability.

Founded in 2011
San Francisco, California, USA
2.5K employees (213 in marketing)
66% recommend to a friend
66% CEO approval

Traffic Signals

Monthly Visitors
31.2M
Monthly Google Ads Budget
$368.2K
Traffic Source Mix
Search
22.3%
Direct
72.2%
Referral
4.2%
Social
0.5%
Paid
0.8%

Headcount Trend

Current headcount: ~2.5K

Marketing Team

Marketing Team Size
114 (5% of company)
Median Career Experience
14.5 years
Median Tenure
2.8 years

Funding

Total Funding
$476.3M
Last Raise
$400M
Series C, 4 years ago

Funding History

  • Jan 2022
    Series C • $400M
  • Jan 2021
    Series Unknown
  • Apr 2020
    Series B • $50M

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