Head of Marketing Strategy and Operations

London, UK (Hybrid)

Salary Not AvailableSenior LevelPermanent

Posted 6 weeks ago

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Job Summary

Own the end to end UK marketing rhythm across planning, budgeting and performance, with tight cross functional alignment and a clear playbook for peak moments.

  • Campaign Planning & Calendar: Own annual and quarterly cycles and the full marketing calendar across Brand, Campaigns, PR, Social, Performance, CRM and Creative teams.
  • Budgeting & Measurement: Own forecasting, spend allocation, dashboards, attribution, incrementality and performance reviews.
  • Ops & Collaboration: Standardize workflows, briefs, approvals, and agency partnerships with structured reviews to lift commercial impact.

Job Description

Planning & Calendar Ownership: Lead annual and quarterly UK marketing planning cycles, aligning activity across Brand, Campaigns, PR, Social, Performance Marketing, CRM and Creative teams. Budget & Forecasting: Own the UK marketing budget, including forecasting, spend allocation, tracking and optimisation. Performance & Measurement: Develop unified performance dashboards covering traffic, new customer acquisition, brand health and media efficiency. Attribution & Insights: Partner with Analytics and Research teams to evolve attribution, incrementality and performance measurement methodologies. Post-Campaign Optimization: Lead post-campaign reviews, translating insights into actions that improve future planning, creative effectiveness and commercial performance. Performance Updates: Present regular marketing performance updates to the UK Leadership Team and Group CMO. Campaign Workflows: Own campaign workflows, briefing processes, approval frameworks and operating rhythms that support effective campaign delivery. Cross-Functional Collaboration: Drive collaboration across internal marketing functions and external agency partners. Marketing Playbook: Maintain and evolve the Moonpig Marketing Playbook, defining how major campaigns and peak trading moments are planned and executed. Tools & Ops: Manage marketing planning, reporting, project management and performance tools to support operational excellence across the function.