Responsibilities

• Define and lead the adoption strategy and go-to-market approach for NTC resilient timing services, in collaboration with PNTO and other partner organisations, ensuring successful customer adoption at scale for the UK
• Lead market insight and customer needs analysis, translating market requirements into actionable plans that shape NTC products, services and future development.
• Build and maintain strategic stakeholder relationships across government, regulators, industry and key customers to maximise programme outcomes and adoption.
• Own the external engagement strategy, communications narrative and market positioning of the NTC, raising awareness of resilient timing services and their importance to UK critical infrastructure.
• Drive benefits realisation and programme outcomes, working with Senior Leadership Team colleagues to maximise impact and ensure operational requirements are embedded from design through deployment

Requirements

• Experience developing and delivering customer engagement, stakeholder management and go-to-market strategies for complex programmes, products or services.
• Degree-qualified (or equivalent professional experience) in Business, Marketing, Communications, Public Policy, Engineering or related discipline.
• Proven ability to influence senior stakeholders and build strategic partnerships across government, industry and regulatory environments

Preferred

• Experience developing and delivering market adoption strategies for emerging technologies, products or services
• Knowledge of CNI, telecommunications or resilient digital services.
• Experience leading high-performing teams within a complex, matrixed or regulated environment
• Experience shaping policy through engagement with government, regulators or standards bodies.
• Experience delivering international engagement strategies and building global stakeholder networks

Benefits

• We are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of rewards, benefits and recognition.