Growth & Customer Marketing Lead

Milton Keynes, UK (Hybrid)

£50K/yr – £60K/yrMid LevelFull time

Posted 2 weeks ago

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Job Summary

Own the end-to-end ABM and partner-led demand gen program, orchestrating multi-channel campaigns, ICP refinement, personalized content, and collaboration with Sales, SDRs, Product, and CS. You will track performance, iterate based on data, and ensure campaigns align with GTM priorities.

  • Lead ABM motion and outbound campaigns with cross-functional partners
  • Refine ICP, prioritize target accounts, and develop tailored content
  • Measure engagement, pipeline, and retention to drive improvements

Job Description

Responsibilities

  • Run a focused ABM motion for high- and mid-value accounts, executing targeted multi-channel campaigns
  • Work with Sales to refine ideal customer profile (ICP) definitions and prioritise target account lists
  • Develop and deliver personalised content and messaging for key ABM accounts in collaboration with the wider marketing team
  • Track ABM engagement, pipeline contribution, and conversion, reporting on performance and adjusting the programme as needed
  • Partner with the SDR team to plan and execute outbound campaigns, providing assets, sequences, and campaign briefs
  • Develop compelling outbound messaging and collateral that supports lead generation and conversion
  • Monitor outbound pipeline contribution and iterate on campaigns based on performance data
  • Act as a reliable, responsive marketing partner for the SDR team's day-to-day campaign needs
  • Contribute to the GTM calendar, helping coordinate campaign timing and messaging across Marketing, Sales, Product, and Customer Success
  • Support the translation of product and business priorities into well-executed campaign activity

Requirements

  • Proven experience delivering growth or customer marketing within B2B SaaS
  • Track record of running ABM programmes and executing targeted account-based campaigns
  • Experience developing and executing customer lifecycle and retention marketing
  • Strong cross-functional collaboration skills, comfortable working across Marketing, Sales, Product and CS
  • Commercial mindset with a clear understanding of pipeline, conversion and retention metrics
  • Able to manage multiple concurrent campaigns and workstreams in a fast-changing environment
  • Confident using data and campaign analytics to inform decisions and iterate on activity
  • Enthusiasm for AI tools and automation; you’ve got hands-on experience with tools such as Claude, which you’ve applied in-role for increased impact and efficiencies. You’re keen to experiment and find better ways to work
  • Execution-focused, with strong attention to detail and follow-through
  • Highly organised, able to juggle multiple campaigns and stakeholders simultaneously

Preferred

  • Experience in HR Tech or employee experience platforms
  • Experience marketing to the not-for-profit or public sector
  • Experience supporting product launches in scaling B2B SaaS businesses
  • Familiarity with HubSpot or similar CRM/marketing automation platforms

Benefits

  • Competitive salary, share options, private health insurance and a range of other benefits
  • Flexible/ hybrid working – the opportunity to split your time between home working and our Milton Keynes office.
WorkBuzz logo

WorkBuzz

5.0 Glassdoor

WorkBuzz gives HR & People teams the simplest, fastest way to turn employee voice into clear, confident action – combining AI accuracy with human partnership.Instead of drowning HR in dashboards and data, our AI-powered tools surface the insight that matters most, showing leaders exactly where to act to improve engagement, wellbeing, and culture. Managers receive clear, tailored action plans and department-level priorities, so progress doesn’t stall at the survey stage – and HR can focus on strategy, not admin. With real human partnership behind every insight, WorkBuzz turns employee listening into an always-on feedback loop that drives decisions, not just data.

Founded in 2018
Milton Keynes, England, GBR
65 employees (7 in marketing)
100% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
12.5K
Monthly Google Ads Budget
$5.1K
Traffic Source Mix
Search
40.9%
Direct
42%
Referral
6.7%
Social
9.1%
Paid
1.1%

Headcount Trend

Current headcount: ~65

Marketing Team

Marketing Team Size
6 (9% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$16.2M
Last Raise
$5.4M
Series Unknown, 1 years ago

Funding History

  • Apr 2025
    Series Unknown • $5.4M
  • Jun 2023
    Series A • $7.9M
  • Jun 2022
    Seed • $1.8M