frog - Marketing Services & Operations - Senior Director

London, UK (Hybrid)

Salary Not AvailableSenior LevelPermanent

Posted 12 days ago

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Job Summary

Lead and grow a high-impact Marketing Services and Martech practice, owning multi-region bids, client relationships, and strategic proposals while embedding AI-enabled marketing solutions and innovative operating models.

  • Own the growth of the Marketing services team and client relationships.
  • Deliver and oversee multiple, often concurrent, marketing programs and pitches.

Job Description

Responsibilities

  • This role is an exciting blend of management consulting skills, mixed with Marketing Technology, Strategy and Operations. You will be a key leader and responsible for growing our high-performing Marketing services team, nurturing top talent and developing strong client relationships. You will lead multiple, and often concurrent marketing bids. You confidently shape attractive commercial propositions and proposals, often responsible for the scope, budget and resources of the project as well as the expectations and satisfaction of the clients. You will lead, manage and deliver on multiple marketing/sector related projects. You will identify and pursue new business opportunities, developing proposals and leading pitches for Marketing Services and Martech related work. You will collaborate with other senior leaders and experts across frog, Capgemini Invent and wider Capgemini, as well as with externals partners and vendors, to create and implement cutting edge solutions for our clients. You will advise tier-one organisations at the cutting edge of the industry, delivering and embedding Marketing Services and Martech capabilities alongside supporting processes, operating models, and governance frameworks. You will analyse and optimize clients’ Marketing Services and Martech stacks, identifying inefficiencies and designing solutions to enhance marketing operations and maximize ROI. You will provide objective insights into the strengths and weaknesses of products, tools, and approaches within the Marketing Services and Martech space. You will ensure you and your team remain informed of best practices, emerging technology trends, and innovations in digital media, data integration, data platforms, marketing automation, digital asset management, content management, and social media. You will help organisations unlock the potential of AI and Agentic AI by defining pilots, scaling approaches, and embedding AI into their marketing practices. You will have industry experience in one or of more of: Financial Services, Consumer Products, Retail, Technology, Utilities, Telco, Public Sector.

Requirements

  • Degree educated or equivalent. Significant experience in leading marketing service outsourcing programmes Experience in working with multi-regional teams & global business lines within a matric organisation. You must have broad Marketing Technology knowledge meaning you’re capable of shaping, selling and delivering Marketing Technology solutions to clients. You have an understanding of AI and Agentic AI tools and how these advances enable the acceleration of marketing services. You understand how to turn a set of business objectives into capabilities and map those capabilities to technical solutions. You have advisory/transformation experience relevant to MarTech. You have a proven track record of selling multifaceted scaled Marketing programmes of work, across Strategy, Technology and Operations. You are competent in at least one, preferably multiple sectors holding tangible relationships at a CXO level. You have experience developing: Marketing shared services, workflow automation, agentic ecosystem builds, global business services operating models, digital twins, cloud computing.

Preferred

  • It would be a bonus if you had: Experience working with at least one of these platform providers – Adobe, Google, Salesforce, Microsoft and hyperscalers

Benefits

  • We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR: We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.
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Capgemini

LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.

Founded in 2009
Bristol, England, GBR
31 employees (4 in marketing)

Traffic Signals

Monthly Visitors
425M
Monthly Google Ads Budget
$18.2M
Traffic Source Mix
Search
39.5%
Direct
31.4%
Referral
5.8%
Social
4%
Paid
5.7%

Headcount Trend

Current headcount: ~31

Marketing Team

Marketing Team Size
3 (10% of company)
Marketing Roles Posted (Last 30 Days)
670