Responsibilities

• STORE EXPERIENCE & OPERATIONS
• Deliver an exceptional Beam experience for every client—from walk-ins to regulars to VIP's.
• Manage daily store readiness: merchandising, cleanliness, product displays, atmosphere.
• Support makeup artists with smooth client flow, time management, and in-store needs.
• Handle walk-ins, appointment questions, client queries, and rebooking conversations.
• Maintain stock levels, process replenishment, and liaise with founders on product needs.
• Keep store systems updated: handovers, notes, booking insights, weekend planning.
• Ensure the Beam space consistently feels warm, inviting, and aesthetically aligned with the brand.
• COMMUNITY & CLIENT RELATIONSHIPS
• Build relationships with clients and create a community feel within the store.

Requirements

• EXPERIENCE
• 1–3 years in customer experience, community, retail, hospitality, beauty, or related fields.
• Experience working closely with clients or delivering premium service environments.
• Comfortable capturing content, speaking to clients, and multitasking on the floor.
• Beauty or makeup industry experience is a plus but not essential—passion matters more.
• WARM, COMMUNITY-LED ENERGY
• Approachable, friendly, and grounded.
• Makes clients feel welcomed, seen, and confident.
• Naturally able to build relationships and remembers faces, names, and details.
• ORGANISED & DETAIL-ORIENTED

Preferred

• Passionate About Beauty & Beam’s Values
• Beauty or makeup industry experience is a plus but not essential—passion matters more.

Benefits

• ENVIRONMENT
• Work in a beautifully designed flagship space in Belgravia, surrounded by inspiring brands and a supportive team.
• A dynamic, fast-paced, fun and supportive work environment.
• Inclusive environment for values-driven company where individuality, kindness, and creativity thrive.
• The opportunity to shape a fast-growing beauty brand from the inside.
• GROWTH & DEVELOPMENT
• Direct collaboration with founders, shaping Beam from the inside out.
• Access to workshops, training, and industry events where mutually beneficial.
• Opportunities to expand into brand, marketing, events, partnerships, and leadership.
• PERKS