Responsibilities

• Own and deliver all Club events from end to end, from initial concept through planning, logistics, and on-site execution.
• Act as the primary point of contact and project lead for fan-facing events including open days, community events, and seasonal activations.
• Work with internal departments on any ad-hoc events or activations.
• Support the Marketing team in delivering campaigns and fan activations, ensuring activations are executed on brief, on time, and to a high standard.
• Coordinate creative and operational requirements across internal and external teams to bring marketing campaigns to life.
• Support the Partnerships team in delivering partner activations and any contractual rights that may need event / activation support
• Maintaining strong and professional relationships with commercial partners.
• Produce scripts and running orders for matchday presentation.
• Book and brief talent, presenters, and on-pitch personnel.
• Check and coordinate matchday content across all production touchpoints.

Requirements

• Proven experience delivering events, activations or marketing campaigns from concept through to execution.
• Excellent project management and organisational skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Strong stakeholder management skills, with the confidence to work collaboratively across a variety of departments and with external suppliers and partners.
• Exceptional communication and interpersonal skills, with the ability to build positive working relationships at all levels.
• Highly organised with outstanding attention to detail and a proactive approach to problem solving.
• Ability to remain calm under pressure and make effective decisions in a fast-moving environment.
• Experience managing project timelines, budgets and logistics.
• Comfortable taking ownership of projects and seeing them through from planning to delivery.
• Flexible approach to working hours, including evenings, weekends and matchdays, in line with the demands of the football calendar.
• Competent in Microsoft Office, particularly Excel, Word and PowerPoint.

Preferred

• Experience working within professional sport, entertainment, hospitality or live events.
• Knowledge of football matchday operations or live event production.
• Experience coordinating marketing activations or commercial partnership fulfilment.
• Experience producing event schedules, scripts or running orders.
• Understanding of fan engagement and customer experience principles.
• Experience working with creative, production or content teams.

Benefits

• Opportunity to access tickets for events at The City Ground.
• Employee Assistance Programme.
• Access to high street and gym discounts.
• Discount within our Club shop.
• Free on-site parking.