Responsibilities

• Manage the day to day operation of the UK online store.
• Curate the product range and online merchandising.
• Coordinate product launches, promotions and seasonal campaigns.
• Work closely with the UK Account Manager to align online activity with wholesale and retail initiatives.
• Develop and deliver digital marketing campaigns including email marketing, SEO, PPC and social media.
• Monitor website performance and customer behaviour to improve conversion.
• Manage customer enquiries, returns and after-sales support.
• Work with our third party logistics provider
• Liaise with a wider team regarding website enhancements.
• Identify opportunities to improve processes

Requirements

• Proven experience managing an e-commerce website or online retail business.
• Experience with ecommerce platforms such as Shopify, Shopware, Magento, BigCommerce or similar.
• Experience of digital marketing including SEO, PPC, email marketing and social media
• Strong understanding of online merchandising and product presentation.
• Excellent customer service skills.
• Commercially minded with strong analytical and organisational skills.
• Experience of analysing and appointing digital marketing agencies and other support would be advantageous
• Adaptable and comfortable working in an entrepreneurial environment.
• Experience within automotive, motorsport, sports merchandise, collectibles or premium consumer products is advantageous.

Preferred

• Experience of analysing and appointing digital marketing agencies and other support would be advantageous
• Experience within automotive, motorsport, sports merchandise, collectibles or premium consumer products is advantageous.

Benefits

• Competitive salary of £50,000–£60,000 depending on experience.
• 24 days annual leave.
• Matched company pension scheme.
• Hybrid working with 3–4 days per week in our London Bridge office.