Ecommerce Manager (Maternity Cover) at TALA | London, UK

TALA

Ecommerce Manager (Maternity Cover)

London, UK (Hybrid)

Salary Not AvailableSenior Level1+ years expFull time

Posted 2 months ago

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Job Summary

Own the ecommerce performance engine with data driven optimisations, cross functional coordination, and international localisation workstreams that impact conversion, AOV, and gross margin.

Own reporting, dashboards, and insights for senior stakeholders to guide weekly and monthly decisions.
Lead experimentation and tagging programs while coordinating with external agencies on GA4, SEO, and CRO initiatives.

Job Description

Responsibilities\n

Own weekly and monthly ecommerce reporting, including a Monday trade report and insights presentation for senior stakeholders
Monitor and analyse performance across key metrics: sessions, transactions, CVR, ATC rate, checkout abandonment, bounce rate, AOV, UPT, and new vs. returning customer split
Identify and act on conversion opportunities, with a particular focus on the sessions that browse but never add to cart, the gap between ATC and completed checkout and improving the one-to-two order conversion rate
Pull and interpret data from GA4 and Shopify to drive data-led decision making
Manage the development ticket pipeline, sprint planning and backlog in partnership with our development agency (Quickfire)
Own the A/B testing roadmap, running 3–4 tests per month - from hypothesis through to analysis, insights and iteration (agency: Hookflash)
Lead GA4 tagging and tracking implementations (agency: Hookflash)
Drive technical and content SEO implementations, including AI-assisted SEO initiatives (agency: Novos)
Lead international growth analysis, reviewing transactions and sessions by market to identify localisation opportunities
Implement homepage localisation for the US and EU markets

\nRequirements\n

Proven experience in an e-commerce role, ideally within a DTC fashion, beauty or lifestyle brand
Strong commercial instinct, you understand the levers that drive conversion, revenue and margin
Hands-on experience with A/B testing, CRO methodology and onsite optimisation
Confident working with development agencies, you can write a clear brief, manage a backlog, and QA a build
Solid understanding of GA4, Shopify, and ecommerce analytics
Experience with SEO implementation (technical and content); familiarity with AI SEO tools a bonus
A self-starter who can hit the ground running in a fixed-term capacity, this role needs someone who is comfortable with pace.
Strong communicator who can present trading performance and insights clearly to senior stakeholders
Comfortable managing and mentoring team members
Available to start in July 2026 and commit to the full contract period through April 2027

\nPreferred\n

Familiarity with AI SEO tools

\nBenefits\n

25 days holiday a year plus bank holidays
Very generous employee discount after probation period
Nominated Friends & Family Discount
Clothing allowance spending gift
Class Pass or Gym Flex membership
Health Shield
Enhanced maternity/paternity pay
Charity fundraising match of up to £1,000

TALA

3.8 Glassdoor

Tala is the first financial platform for the Global Majority. Our leading money app bridges digital and cash ecosystems to deliver instant access to credit, payments, savings, and transfer services to millions of customers on three continents. Powered by advanced technology and human creativity, Tala is reinventing financial infrastructure to solve what legacy institutions can’t or won’t, in order to unlock global economic progress. Tala has raised nearly half a billion dollars in investments and debt, backed by leading venture and impact investors including Upstart, the Stellar Development Foundation, RPS Ventures, the J. Safra Group, IVP, Revolution Growth, Lowercase Capital, and PayPal Ventures. Tala has been named to Fortune’s Impact 20, CNBC’s Disruptor 50 list four years in a row, and Forbes’ Fintech 50 list for eight consecutive years. Tala’s impact has been highlighted by the New York Times, NPR, Forbes, the Financial Times, the Wall Street Journal and TED, among others. Tala is headquartered in Santa Monica with offices in Nairobi, Manila, Mexico City, and Bangalore.

Founded in 2011

Santa Monica, California, USA

898 employees (56 in marketing)

tala.co

70% recommend to a friend

83% CEO approval