Ecommerce Manager at Jollyes Pets | UK | £60K/yr – £65K/yr

Jollyes Pets

Ecommerce Manager

UK (Hybrid)

£60K/yr – £65K/yrMid LevelFull time

Posted 5 weeks ago

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Job Summary

Own the e commerce P&L and trading calendar while shaping the site roadmap and leading a lean team to drive conversions and customer experience.

Own P&L, trading calendar and online revenue goals across merchandising, UX and channel mix.
Lead performance marketing and new customer acquisition with multi channel growth, including marketplaces and social commerce.
Open profitable new channels (Amazon, TikTok Shop) and oversee agency and supplier partners.

Job Description

Responsibilities\n

Own the online P&L — revenue, margin and cost-to-serve — and the online trading calendar
Drive trading, merchandising, conversion and the customer experience across the site
Lead performance marketing and new customer acquisition
Open up profitable new channels — Amazon, TikTok Shop and marketplaces
Shape the site roadmap and ongoing platform development
Lead a small team and manage agency and supplier partners

\nRequirements\n

A proven track record of building and scaling an online business, with real commercial and P&L ownership
Sharp trading and merchandising instincts, and a data-led approach to decisions
Performance marketing and customer acquisition fluency
Multi-channel growth experience across marketplaces and social commerce
The drive and adaptability to thrive in a lean, hands-on business — and the ambition to step up

\nNice to have\n

Retail or pet / FMCG experience is an advantage
Share our values of being: Wise, Focused, Genuine, Eager, Together

\nBenefits\n

Salary rewarding experience: c £65k p.a., negotiable based on experience as the role has room to grow, outlining our intention for the role to develop to a ‘head of’ role as we scale.
Company bonus scheme based on achieving objectives
iTrent financial wellbeing package , powered by Stream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
Retail Trust membership – counselling, wellbeing and financial support for the retail industry
Colleague ‘Treats’ – numerous discounts on hundreds of high street retailers and online service providers from groceries to fashion, holidays and cinema trips
Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand).
30% off Jollyes branded products (and 20% off other brands in store for your pet’s needs!) with discounts for our pet clinics too.
Additional paid leave for your wedding, new pet coming home and your birthday off!
Enhanced maternity / paternity leave
Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and so much more.

Jollyes Pets

Jollyes is one of the largest chains of pet food superstores across the UK, providing a wide variety of branded pet foods, and accessories throughout all our stores. Our strong heritage of over 50 years in the industry has enabled us to grow into a dominant market player today.We currently operate over 100 stores nationwide and plan to open further stores over the next twelve months. We are continually looking for additional store locations so that we can continue to provide new customers with the best products and services for you and your pets.All our stores have friendly and knowledgeable staff on hand to help with anything from product advice to picking the perfect pet and accessories. You can even bring your pet in-store while you do your shopping. In November 2014, we launched our transactional website jollyes.co.uk where you can order your pet food and accessories for home delivery or click and collect.

Founded in 1971

GBR

467 employees (18 in marketing)

www.jollyes.co.uk