Responsibilities

• You will completely own and trade your region like your own business, taking full accountability for driving growth and performance across your target countries.
• You will be an expert in product and in country key trends, translating this into the customer journey online to drive sales.
• You will manage great working relationships between eCommerce and the Product teams, keeping the product teams updated with key online developments.
• You will analyse key reports and trade your division across marketing, search & navigation and product pages. Looking at key performance metrics, user behaviour, and customer insights to identify opportunities for growth and improvements in the sales funnel.
• You will provide weekly sales performance and in-week insights to maximise sales potential.
• You will use your knowledge to identify testing ideas and other data driven approaches to refine and optimise the overall customer journey.
• You will stay informed about emerging technologies and eCommerce trends, providing insights and recommendations for future possible enhancements to the website.
• You will champion your area, requesting developments and improvements to site UX to support growth.
• You will collaborate with key teams across eCommerce, ensuring all stakeholders are on the same page and have the same goals - setting the commercial priority where needed: SEO, Marketing, Data and so on.

Requirements

• Proven experience in eCommerce trading at senior leadership level, with a track record of driving revenue growth and achieving business objectives.
• Leadership experience, with the skills and experience to grow and develop a team.
• An analytical mindset with the ability to interpret complex data and user behaviour.
• You should be proficient in tools such as Google Analytics or Adobe Analytics to implement data driven strategies and A/B testing methodologies.
• Exceptional communication skills, with the ability to bridge the gap between technical and non technical teams and manage high level relationships with third parties.
• A genuine passion for the shopping experience, combined with the agility to adapt to changing priorities within a fast paced, continuous improvement environment.

Preferred

• Experience in retail or international eCommerce is desirable, particularly regarding market expansion and managing diverse stakeholders across different cultures and time zones.

Benefits

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• Company performance based bonus
• Sharesave scheme
• On-site Nursery available; OFSTED outstanding in all areas
• 10% off most partner brands & up to 15% off Branded Beauty
• Early VIP access to sale stock
• Access to fantastic discounts at our Staff Shops
• Restaurants with great food at amazing prices
• Access a digital GP and other free health and wellbeing services
• Free on-site parking