Responsibilities

• Managing a small team of assistants to oversee the daily running of the business from uploading stock through to processing orders.
• Maintaining relevant records including monitoring and reporting on sales, conversion and trading performance.
• Finding and chasing growth opportunities and reporting back regularly to the WeBuyVintage board.
• Help shape product ranges and merchandising including selecting new stock and help get it ready for sale online
• Take full ownership of all marketing including: paid digital advertising, email marketing, social media, website, content, PR, copywriting, etc. This may include in-house work and/or working with agencies.
• Work with the business development, marketing and logistics teams at WeBuyVintage to raise brand awareness and ensure Refined gains the right traction to succeed.
• Drive online sales and customer growth
• Identify opportunities to improve the customer journey.
• Build relationships with customers and the vintage jewellery community.
• Prepare for the launch and operation of Refined's first physical store.

Requirements

• Proven retail experience and a genuine nerdy passion for antique and vintage jewellery. You are not camera shy, love sharing that passion with others and are savvy with the main online selling platforms.
• Essential:
• A proven background in retail management and a strong understanding/experience of the jewellery sector.
• Experience marketing and growing an online business.
• Proficient with Shopify as well as social media sites.
• Your love for vintage and antique jewellery does not have to be professional, but it has to be genuine and extensive.
• Excellent customer service and relationship management skills
• Desirable:
• Project Management Experience
• Line management experience

Preferred

• Project Management Experience
• Line management experience

Benefits

• 4-day working week (Monday to Thursday)
• Access to Bright Exchange - enjoy thousands of exclusive employee discounts and perks
• Employee Assistance Programme - confidential, 24/7 support for you and your immediate family, covering work, personal, and home life matters
• On-demand professional development - access to BrightHR’s online learning platform to build new skills and support your career progression
• Competitive pay
• Be part of a rapidly growing, friendly UK brand