Responsibilities

• Create, coordinate and deliver engaging content across social media platforms including Facebook, Instagram, LinkedIn, YouTube and TikTok.
• Plan and manage content calendars to support brand awareness, engagement and lead generation objectives.
• Write, shoot and edit multimedia content including:
• Reels and short-form videos
• Graphics and social posts
• Product-focused content
• Customer success stories and case studies
• Video testimonials and promotional videos (primarily product-based)
• Visit customer sites to capture content, photography, video testimonials and case studies.
• Monitor social media performance and provide recommendations for continuous improvement.
• Stay up to date with emerging social media trends, tools and platform developments.

Requirements

• Experience managing and growing social media platforms for a business.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Previous customer-facing or customer service experience, with the confidence to communicate professionally with customers and represent the Physical brand.
• A proactive, flexible and positive attitude.
• Comfortable working within a small team environment.
• Ability to build effective relationships with internal and external stakeholders.
• Good photography skills with the ability to create attractive and engaging videos and images – this does not necessarily require professional camera experience.
• A full, clean UK driving licence and willingness to travel to customer sites when required.

Preferred

• Understanding of campaign management
• Knowledge of SEO principles and best practices
• Strong content creation skills, including copywriting, graphic design and video editing
• Proficiency in Adobe Creative Suite (particularly Photoshop, Illustrator, InDesign and Premiere Pro)
• Experience with email marketing platforms and marketing automation (Klaviyo)
• Experience using CMS platforms, particularly Magento
• Interest in fitness, health or sports-related industries

Benefits

• Competitive annual leave entitlement
• Company pension scheme
• Performance-based bonus scheme
• Access to on-site gym facilities
• Free on-site parking