CRO (Conversion Rate Optimisation) Senior Manager

London, UK (Hybrid)

£50K/yr – £60K/yrSenior LevelFull time

Posted 2 days ago

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Job Summary

Lead the design and delivery of experimentation programmes, own strategic client relationships, and mentor a CRO team while translating data into compelling test ideas for senior stakeholders.

Define testing strategy from the ground up
Shape client conversations and drive direction with senior stakeholders

Job Description

Responsibilities

Setting our strategic approach to testing and defining experimentation programmes from the ground up
Owning senior client relationships and leading strategic conversations, shaping direction rather than just executing
Mentoring and developing the wider CRO team
Digging into the data, drawing out meaningful insights, and translating them into compelling test ideas
Presenting to and building trust with senior client stakeholders

Requirements

A senior, experienced CRO and UX specialist who can define and deliver experimentation programmes from the ground up
Hands-on experience with CRO tools such as Optimizely, VWO, Piano, Zephr
Strong experience using website analytics platforms such as GA4 (must-have), Adobe, Amplitude, Mixpanel
Proven track record of owning senior client relationships, ideally gained within a consultancy or agency environment, plus experience mentoring or line-managing junior team members
Analytical mindset — comfortable handling quantitative data and understanding the logic and statistics behind A/B testing
A genuine interest in CX/CRM, and how experimentation connects into the wider customer experience and lifecycle
Self-motivated and intellectually curious — genuinely excited by the possibilities CRO presents

Preferred

knowledge of HTML/CSS/JS (we have a front-end dev on the team)

Benefits

A certified Sunday Times Best Places to Work in the UK, 2026
Best of both worlds: work in blue-chip companies' marketing teams and in a fast-growth agency at the same time
Accelerated learning and development, with training through courses, mentoring and hands-on execution
Clear career development path and salary progression
A brilliant Covent Garden office spread over three floors, with our own cocktail bar & roof terrace, great coffee and an array of restaurants on the doorstep
Flexible working, including work-from-abroad allowance
Subsidised gym & sports memberships
Regular team lunches, socials, charity days and sporting activities
A competitive salary with twice-yearly bonus

In Digital

The first of a new breed of digital agency designed to operate as a seamless extension of your team, in-house. Aligning our expertise to everything that makes your business unique unlocks new ideas, makes collaboration easier and drives better performance.If digital agencies were invented today, they would do it our way.Tired of hearing the same old complaints from clients and agencies alike, we set-out to build an agency with a new model that fixes the inherent issues of agency teams operating in silos, time-sharing too many projects, poor communication with clients, lack of ownership and progression. We believe clients deserve better.Inside impact: the In Digital solutionWorking in-house is the silver-bullet. Small teams of very talented individuals working closely with their client. That’s our model. When we work in house, a few brilliant things happen...1. Our agency team naturally cares about your business and KPIs as much as you do2. Communication becomes as easy as turning to the person sitting next to you3. Collaboration happens without any bottlenecks and, besides being efficient, this leads to a deeper understanding of your business and your customer4. We become deeply invested in understanding your data and technology, so our marketing can be truly data-drivenWhat’s more, it can be the perfect stepping-stone to fully in-housing all your digital marketing activity, tech and data. And we’re cool with that – it’s how we like to help.To find out how we can help your business, get in touch with us today via our website for more information, or email us contact@indigital.marketing

Founded in 2019

London, England, GBR

52 employees (16 in marketing)

indigital.marketing