CRM and Engagement Coordinator at Heart of London Business Alliance | London, UK | £30K/yr – £32K/yr

Heart of London Business Alliance

CRM and Engagement Coordinator

London, UK (On-site)

£30K/yr – £32K/yrEntry LevelFull time

Posted 6 weeks ago

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Job Summary

Own data integrity and cross-team engagement coordination to enable targeted member outreach and precise voter tracking for the BID ballot campaign.

Maintain high-quality member data.
Provide reporting, briefing materials and data summaries to support targeted engagement and informed decision-making.
Act as a central coordination point for engagement activity, ensuring clear visibility of member interactions and alignment across the team.

Job Description

Responsibilities

Maintain high-quality member data.
Provide reporting, briefing materials and data summaries to support targeted engagement and informed decision-making.
Report and coordinate to support effective engagement across HOLBA and the successful delivery of the BID ballot campaign.
Ensure CRM data is accurate, up-to-date and structured to support voter tracking and engagement activity.
Act as a central coordination point for engagement activity, ensuring clear visibility of member interactions, accurate voter tracking, and alignment across the team.

Heart of London Business Alliance

Heart of London Business Alliance acts on behalf of businesses and property owners in the area surrounding world famous landmarks Piccadilly Circus and Leicester Square through to Piccadilly & St James's. We operate services which help keep the area clean, safe and welcoming – supporting all those who invest, work, visit and live in the locality.Our mission is to realise a shared vision for a confident, vibrant and bustling world class Heart of London: a celebration of its rich mix of entertainment and culture creating an inspirational business and leisure environment.

Founded in 2005

London, England, GBR

30 employees (8 in marketing)

www.heartoflondonbid.london