Content & Customer Marketing Manager (Remote in EU or UK)

London, UK (Remote)

€100K/yrSenior Level10+ years expFull time

Posted 3 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own and run the content and customer marketing engine across the full lifecycle, from enablement assets and messaging to webinars, case studies, and analyst reports, while collaborating with Sales, Channel, and leadership to accelerate pipeline and strengthen retention.

  • Own end-to-end content and customer marketing programs
  • Lead annual analyst report and NPS initiatives

Job Description

Responsibilities

  • Build sales and channel enablement assets — battlecards, one-pagers, objection-handling content — to help the revenue team accelerate pipeline and close deals faster
  • Deliver regular customer and market insights to Sales, leadership, and the revenue team to keep Abusix in tune with what’s moving the needle for our customers and sharpen our positioning
  • Develop ICP-obsessed messaging for each segment we serve — telcos, MSSPs, ISPs, enterprises — to position Abusix as the right answer for their specific needs, wants, and desires
  • Produce short and long-form written content — blogs, how-to guides, whitepapers, tech doc updates, and executive briefs — to educate target audiences in their own language and build the authority that fuels our demand generation
  • Host webinars and product demos and script short and long-form video content to build audience-centric, educational content that drives product understanding and engagement
  • Build customer case studies with our customers to tell outcome-driven stories that build buyer confidence and support Sales across the pipeline
  • Lead analyst collaborations and own the annual Network Abuse Management Threat Intelligence Report to establish Abusix as the authoritative voice in network abuse intelligence
  • Run our annual NPS customer survey programme across our customer base to give the business a clear, actionable measure of customer loyalty and satisfaction

Requirements

  • Around 10 years in Content Marketing, Customer Marketing, or Product Marketing — ideally in cybersecurity, MSSP, or telecommunications
  • Native English speaker (US or UK); German, French, or Arabic is a bonus
  • Proven AI workflow expertise — you use generative AI to build processes that multiply your output, not just speed things up
  • Comfortable with HubSpot marketing automation, CRM, design, and project management tools
  • A natural storyteller — you translate complex ideas into content that resonates with any audience
  • A builder and disciplined self-starter who drives projects from brief to delivery without needing daily direction
  • Strong interpersonal skills — you naturally connect Marketing, Sales, and Channel; and you're vocal about your needs, ideas, and feedback
  • Your core values match ours: Own It, Push Forward, Be Real. Check them out below!

Preferred

  • German, French, or Arabic is a bonus

Benefits

  • Fair compensation according to your location.
  • Meaningful ESOP — you share in what we build together.
  • Additional location-based benefits where applicable.
  • Annual learning and development budget to keep growing.
  • Budget for your remote workplace setup or a co-working space.
Abusix, Inc. logo

Abusix, Inc.

At Abusix, we empower businesses, ISPs, and email service providers with cutting-edge security solutions to safeguard digital infrastructure. Our solutions proactively prevent and manage abuse reports, integrate advanced threat intelligence, and ensure network security across global enterprises. With a focus on innovation and reliability, we are dedicated to creating a safer digital world, one network at a time. Join us in pioneering the future of cybersecurity!

Founded in 2009
Boston, Massachusetts, USA
26 employees (4 in marketing)

Traffic Signals

Monthly Visitors
94.8K
Monthly Google Ads Budget
$19
Traffic Source Mix
Search
23.9%
Direct
57.6%
Referral
8.2%
Social
7.2%

Headcount Trend

Current headcount: ~26

Marketing Team

Marketing Team Size
3 (12% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$1.3M
Last Raise
$1.3M
Seed, 13 years ago

Funding History

  • Nov 2013
    Seed • $1.3M