Responsibilities

• Managing day-to-day activity across Kinetic Games' and Kinetic Publishing's social media channels.
• Building, nurturing and engaging our player communities across platforms including Discord, Reddit, Steam, TikTok, X, Instagram, Facebook, YouTube and other relevant channels.
• Creating and scheduling engaging social media content that aligns with marketing campaigns, game updates and community initiatives.
• Acting as the voice of the studio by communicating with players in a friendly, authentic and professional manner.
• Monitoring community sentiment, identifying trends and player feedback, and sharing actionable insights with internal stakeholders.
• Supporting marketing campaigns, announcements, game launches and live service communications across both Kinetic Games and publishing partners.
• Working closely with developers to understand upcoming features, updates and priorities, helping translate complex information into player-friendly messaging.
• Collaborating with designers, artists, video editors and external agencies to produce engaging social and community content.
• Helping manage relationships with external agencies and ensuring deliverables are completed to a high standard.
• Supporting community events including livestreams, AMAs, creator initiatives and Discord activities where appropriate.

Requirements

• Experience in a Community Manager, Social Media Manager or similar role, ideally within the games industry.
• Strong understanding of community management across Discord, Reddit, Steam and major social media platforms.
• Excellent written communication skills with the ability to adapt tone for different audiences and platforms.
• Experience creating engaging social media content and working with content calendars.
• Strong organisational skills with the ability to manage multiple priorities across different projects.
• Comfortable collaborating with cross-functional teams including developers, artists, producers and marketers.
• Experience working with, coordinating or managing external agencies or creative partners.
• Ability to analyse community feedback and social performance data to inform future activity.
• passion for video games and a genuine understanding of gaming communities and online culture.
• A proactive, collaborative mindset with excellent attention to detail.

Preferred

• Experience working on live service games and supporting ongoing player communities.
• Familiarity with social media management and analytics tools such as Sprout Social, Hootsuite, Buffer or similar platforms.
• Experience using Discord moderation tools and community management platforms.
• Experience working with moderation and admin teams on community-driven channels such as Discord and Reddit.
• Basic image editing or video editing skills using tools such as Photoshop, Premiere Pro or Canva.
• Experience supporting influencer or creator campaigns.
• Understanding of community health metrics, sentiment analysis and reporting.
• Experience working with international communities and localised content.
• Knowledge of current trends across gaming, streaming and creator ecosystems.

Benefits

• 💰 Comprehensive Reward Package
• 💼 Enhanced Employer Match Pension Scheme
• 💸 Annual Bonus
• 🍽️ Weekly Free Team Lunches
• 🎉 Regular Social Events
• 🏠 Hybrid & Flextime Working
• ⚽ Access to Southampton Football Club Tickets - subject to availability and sponsor allocation
• 📦 Relocation Package (within the UK only)
• 🚗 Electric Vehicle Car Scheme
• 🏅 Employee of the Month Vouchers