Communications & Engagement Manager

London, UK (Hybrid)

£50K/yr – £60K/yrMid Level3+ years expFull time

Posted 1 day ago

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Job Summary

Own end-to-end launch communications and multi-channel campaigns, shaping messaging for diverse stakeholder personas and managing client relationships to drive engagement.

  • Lead end-to-end launch comms and multi-channel campaigns
  • Coordinate client and stakeholder engagement activities
  • Develop tailored messaging for manager and employee personas

Job Description

Responsibilities

  • Launch communications
  • Own the end-to-end delivery of pre-launch and launch communications strategies that build awareness, buy-in, and sustained engagement.
  • Develop and execute integrated communications plans, tailoring messaging to diverse manager and employee personas within client organisations.
  • Lead key engagement initiatives, including hosting or facilitating manager webinars, briefing sessions, and launch events.
  • Client and stakeholder coordination
  • Act as a key communications partner during client kick-offs, project check-ins, and strategic handovers.
  • Partner directly with client lead teams and internal project leads to gather requirements, manage timelines, and ensure flawless collateral delivery.
  • Manage senior client relationships, serving as a trusted advisor on engagement best practice and campaign momentum.
  • Content and materials
  • Oversee and produce high-quality, persuasive comms materials, including launch toolkits, presentations, executive briefing notes, and digital copy.

Requirements

  • 3 to 5 plus years of experience in communications, internal communications, change communications, employee engagement, or campaign management.
  • Proven track record of owning and executing multi-channel communications projects or campaigns from strategy to completion.
  • Strong stakeholder management skills, with comfortable confidence presenting to and advising clients, senior leaders, and cross-functional teams.
  • Exceptional copywriting and editing skills across various formats (intranet, executive messaging, email campaigns, presentations, toolkits).
  • Experience planning and leading events, webinars, or interactive engagement activities.

Preferred

  • Experience in change management communications or complex organisational transformation initiatives.
  • Background in an agency, consultancy, or high-growth B2B environment.
  • Strong analytical mindset with experience leveraging engagement metrics to refine strategy and demonstrate return on investment.

Benefits

  • 25 Days Annual Leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any ad-hoc childcare/family/caring needs
  • 24 weeks' paid Maternity Leave and 4 weeks paid Paternity Leave for employees with over 12 months service
  • Special Leave for In Vitro Fertilisation (IVF) and other fertility treatments
  • Sabbatical scheme
  • Paid leave to volunteer
  • Private Healthcare including comprehensive mental and physical healthcare
  • Salary sacrifice to pension, as well as bonus exchange to Pension: reap even more rewards of any bonus by paying into your pension & save on Tax and NI + added compound growth
  • Season Ticket Loan
  • Access to Salary Sacrifice Schemes via ThanksBen: THE Benefits marketplace. Choose the benefits you want, when you want. Pay less tax, receive more value, including: Workplace nurseries, Cycle to Work, Home and Tech Scheme and more.
  • The best benefit of all, access to Stream!
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Stream

Three million people now have access to the Stream platform through 2,000 brands - across the U.K., Europe and U.S. - making us the world's most widely-used financial wellbeing provider. Offered through major employers like Bupa, Asda, New Balance, Hilton, Burger King and the NHS, our platform helps our members to build brighter financial futures. Stream Platforms,Ltd is a B corporation, built with a social charter to provide fair financial services.

Founded in 2018
London Area, GBR
288 employees (25 in marketing)

Traffic Signals

Monthly Visitors
73.8K
Monthly Google Ads Budget
$1K
Traffic Source Mix
Search
36.7%
Direct
55%
Referral
4.9%
Social
2.9%
Paid
0.3%

Headcount Trend

Current headcount: ~288

Marketing Team

Marketing Team Size
19 (7% of company)
Marketing Roles Posted (Last 30 Days)
9

Funding

Total Funding
$679.4M
Last Raise
Debt Financing, 10 months ago

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