Responsibilities

• Oversee the day‑to‑day administration of all client projects, ensuring briefs are interpreted, deadlines met and priorities managed
• Become the knowledge holder for campaigns, ensuring alignment across contributors and clear understanding of subject matter
• Ensure internal teams and clients are managed effectively to achieve the best outcomes in the most efficient way
• Keep all paperwork updated, including estimates, briefs, timelines and contact reports
• Implement best practice through comprehensive briefing documents, timelines and status reports,ensuring approvals at key milestones
• Identify out‑of‑scope requests and provide recommendations on the appropriate approach
• Review profitability with the Account Director, identify learnings and implement improvements while maintaining quality
• Oversee work delivered across agency departments to ensure consistency and quality
• Deputise for the Account Director internally and with clients when required
• Work closely with the Account Director and contribute to go-to-market planning

Requirements

• Able to think strategically and weigh long-term considerations
• Able to communicate strategic thoughts succinctly
• Proactive and creative thinker
• Highly organised with strong multitasking ability
• Able to pool resources effectively
• Able to manage budgets
• Able to work under pressure and meet tight deadlines
• Capable of managing others and getting the best from them
• Able to prioritise workloads for self and others
• Understands how to work with clients and meet their requirements

Preferred

• Experience in a fully integrated B2B marketing agency
• Experienced in presenting ideas verbally and in writing
• Interest in technology