Responsibilities

• Oversee the day‑to‑day administration of all client projects, ensuring briefs are interpreted, deadlines met and priorities managed.
• Become the knowledge holder for campaigns, ensuring alignment across contributors and clear understanding of subject matter.
• Ensure internal teams and clients are managed effectively to achieve the best outcomes in the most efficient way.
• Keep all paperwork updated, including estimates, briefs, timelines and contact reports.
• Implement best practice through comprehensive briefing documents, timelines and status reports,ensuring approvals at key milestones.
• Identify out‑of‑scope requests and provide recommendations on the appropriate approach.
• Review profitability with the Account Director, identify learnings and implement improvements while maintaining quality.
• Oversee work delivered across agency departments to ensure consistency and quality.
• Deputise for the Account Director internally and with clients when required.
• Work closely with the Account Director and contribute to go-to-market planning.

Requirements

• Able to think strategically and weigh long-term considerations.
• Able to communicate strategic thoughts succinctly.
• Proactive and creative thinker.
• Highly organised with strong multitasking ability.
• Able to pool resources effectively.
• Able to manage budgets.
• Able to work under pressure and meet tight deadlines.
• Capable of managing others and getting the best from them.
• Able to prioritise workloads for self and others.
• Understands how to work with clients and meet their requirements.

Preferred

• Experience in a fully integrated B2B marketing agency.
• Experienced in presenting ideas verbally and in writing.
• Interest in technology.

Benefits

• Time Off & Flexibility – Generous time off & paid parental leave (up to 16 weeks for birthing parents). Plus, we’re closed from Christmas to New Year’s so you can fully unplug.
• Health & Wellness – Comprehensive benefits and free premium access to the Calm app for relaxation and mindfulness.
• Financial Security – Pension with company match.
• Learning & Growth – A professional development fund (£500) and continuous learning programs to invest in your career.
• Tech & Perks – Company-provided laptop & accessories, Chat GPT Enterprise access, monthly Wi-Fi & mobile phone allowance (depending on the role).