Admin Assistant / Social Media & Content Manager

Knaresborough, North Yorkshire, UK (On-site)

£26K/yr – £30K/yrEntry LevelPermanent

Posted 11 days ago

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Job Summary

Own customer lifecycle and content creation workstreams, handling inquiries, bookings, quotes, CRM, stock, admin, diaries, and social content production.

  • Manage customer interactions across channels
  • Lead social media content planning and publishing

Job Description

Responsibilities

  • Managing customer enquiries via phone, email, website and social media
  • Booking appointments and updating our workshop schedule
  • Producing quotations and invoices
  • Managing customer records and CRM systems
  • Ordering stock and liaising with suppliers
  • General office administration
  • Managing diaries and appointments
  • Assisting with finance administration where required
  • Planning and scheduling content
  • Managing Instagram, TikTok, Facebook and LinkedIn

Requirements

  • Highly organised
  • Self-motivated
  • Creative
  • Professional
  • Friendly and confident with customers
  • Comfortable using social media daily
  • Able to multitask
  • Excellent written English
  • Confident using Microsoft Office & Google Workspace
  • Comfortable learning new software

Preferred

  • Interested in cars (not essential, but a huge bonus)
  • Canva
  • Adobe Photoshop
  • Adobe Lightroom
  • Adobe Premiere Pro
  • CapCut
  • Meta Business Suite
  • Google Workspace
  • Microsoft Office
  • Shopify

Benefits

  • Company pension
  • Employee discount
  • On-site parking
  • Sick pay
Wrapd studios logo

Wrapd studios

LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.

Founded in 2009
Bristol, England, GBR
31 employees (4 in marketing)

Traffic Signals

Monthly Visitors
425M
Monthly Google Ads Budget
$18.2M
Traffic Source Mix
Search
39.5%
Direct
31.4%
Referral
5.8%
Social
4%
Paid
5.7%

Headcount Trend

Current headcount: ~31

Marketing Team

Marketing Team Size
3 (10% of company)
Marketing Roles Posted (Last 30 Days)
670