Responsibilities

• Acting as the day-to-day client contact, building trusted long-term relationships
• Managing creator, social media and brand activation campaigns from briefing through to delivery and financial reconciliation
• Coordinating internal teams, creators, production schedules and campaign logistics
• Supporting and attending content shoots and campaign activations where required
• Managing project trackers, timelines and delivery schedules across multiple campaigns
• Producing campaign reports, case studies and performance insights using organic and paid social metrics
• Supporting client presentations, campaign recommendations and contract reviews
• Monitoring competitor activity, creator trends and platform developments
• Working closely with the Senior Project Manager and Client Service team to improve operational processes, delivery standards and resource planning
• Helping identify opportunities to strengthen client relationships and support account growth

Requirements

• Experience managing client accounts or delivering campaigns within an agency environment
• Strong organisational and project coordination skills
• Experience supporting creative productions or campaign shoots
• Excellent communication and relationship-building skills
• Confidence managing multiple projects simultaneously
• Strong attention to detail and financial administration skills
• Experience analysing campaign performance and presenting actionable insights to clients
• Commercial awareness with the ability to identify opportunities to support account growth
• Passion for social media, creators and digital marketing
• A collaborative attitude with a willingness to roll up your sleeves and help wherever needed

Benefits

• Join one of the UK's fastest-growing creator and social media agencies
• Work with globally recognised brands including Jack Daniel's, De'Longhi, Kenwood and E.ON Next
• Be part of a close-knit team where everyone contributes and supports one another
• Hybrid working with collaborative office days Tuesday to Thursday
• 25 days holiday plus bank holidays, with the option to buy more
• Private Healthcare & Health Cash Plan
• Enhanced Pension Scheme
• Life & Personal Accident Insurance
• Professional Development Opportunities
• Discounted Shopping & Gym Memberships