Responsibilities

• Delivering Client Performance - Take day-to-day ownership of Paid Social campaign management across the Qualcomm/Snapdragon account, ensuring campaigns are set up, trafficked and running in line with Mindshare best practice
• Carry out regular campaign health checks and proactive optimisations, monitoring performance against targets and flagging issues or opportunities to the Account Director in a timely manner
• Support the Account Director in translating campaign strategy into clear, actionable delivery briefs for specialist and offshore teams
• Contribute to client-facing reporting and status communications — preparing accurate performance summaries and supporting the AD in presenting these to clients
• Participate actively in client calls and internal team meetings, demonstrating a sound understanding of campaign activity and performance
• Coordinating Delivery & Process - Work closely with offshore delivery teams to ensure briefs are clear, deadlines are understood and output meets quality and accuracy standards
• Maintain accurate budget tracking and ensure finance processes are adhered to in line with Mindshare requirements
• Uphold rigour around workflow, naming conventions, QA and other operational processes — and flag where improvements could be made
• Make effective use of available technology and tools (including project management platforms) to keep workstreams organised and visible
• Contributing to the Team - Support the development and execution of testing and optimisation plans, contributing ideas and helping to document learnings
• Collaborate actively with other channel specialists within the Channels & Solutions team to support integrated campaign delivery
• Contribute to the agency's profile through participation in team meetings, writing campaign case studies and supporting new business or cross-team initiatives where appropriate
• Take ownership of your own development — proactively seeking feedback, engaging with training opportunities and building knowledge across channels and account context

Requirements

• Paid Social Expertise
• Solid, hands-on experience managing Paid Social campaigns, with strong working knowledge of Meta (Facebook/Instagram) and LinkedIn; experience with TikTok is advantageous
• Proficiency in campaign setup, audience targeting, bid management, ad trafficking and ongoing optimisation across paid social platforms
• Familiarity with both brand awareness and performance/conversion campaign objectives, and the different approaches each requires
• Understanding of audience segmentation principles — including B2C consumer targeting and B2B professional audience strategies (particularly via LinkedIn)
• Working knowledge of tracking, pixel implementation and third-party measurement tools (e.g. GA4, Adobe Analytics, campaign manager platforms)
• An appreciation of how Paid Social integrates with other biddable channels — including Paid Search and Programmatic — and the role each plays within a broader digital campaign
• Comfort operating within a multi-channel team environment, where campaigns span more than one discipline and coordination across specialisms is part of everyday delivery
• Experience managing live campaigns day-to-day, including monitoring performance, flagging issues proactively and implementing optimisations in a timely manner
• Good client communication skills — able to prepare clear, accurate reporting and contribute confidently to status calls and written updates
• Strong attention to detail, particularly in relation to budget management, campaign setup and quality assurance
• Effective time management — able to prioritise across multiple active workstreams and meet deadlines consistently
• Comfortable working with campaign data — able to identify trends, draw out relevant insights and translate these into clear, actionable recommendations
• Experience producing or contributing to regular performance reports and presentations for client or internal audiences
• Some experience supporting or coordinating with junior team members or offshore delivery teams — or a clear readiness and appetite to do so
• Familiarity with project management or workflow tools (e.g. Wrike or equivalent) is advantageous
• A process-oriented mindset — understands why rigour around briefing, naming conventions, finance processes and QA matters, and takes responsibility for upholding these standards
• Experience on a global technology account, or within a multi-market EMEA environment would be an advantage

Preferred

• Experience working on global technology, B2B or multi-market EMEA accounts
• Exposure to Paid Search (Google Ads, SA360, Microsoft Advertising) or Programmatic (DV360 or equivalent) — even at a working knowledge level
• Familiarity with offshore delivery models and the communication practices that make them work effectively
• Experience contributing to or writing campaign case studies, performance summaries or test-and-learn analyses

Benefits

• competitive medical, group retirement plans, vision, and dental insurance,
• significant paid time off,
• preferential partner discounts,
• employee mental health awareness days.