Responsibilities

• Supporting the Account Manager with the day-to-day management of client accounts and campaigns
• Building strong relationships with clients, field teams, and internal departments
• Coordinating campaign activity to ensure projects are delivered accurately and on schedule
• Managing project documentation, trackers, and campaign updates
• Collating campaign data, reporting, and customer insights
• Supporting the preparation of client presentations, proposals, and campaign reviews
• Coordinating communications to field teams to ensure successful campaign execution
• Attending client and internal meetings, following up agreed actions
• Identifying opportunities to improve processes and ways of working

Requirements

• Experience in a coordination, operations, customer service, project support, or account support role
• Excellent organisation and attention to detail
• Strong communication and relationship-building skills
• The ability to manage multiple priorities in a fast-paced environment
• Good IT skills, including Google packages
• A proactive approach and a genuine desire to learn and develop

Benefits

• A genuine career pathway into Account Management, with opportunities to develop your commercial, project management, and client relationship skills
• Full training and ongoing support to help you reach your potential
• A fun working environment where performance and success are really rewarded
• 24 days annual leave (increasing annually up to 29 days) + bank holidays
• Other benefits include: Medicash, enhanced company pension, enhanced sick pay, life insurance, enhanced paternity leave, enhanced maternity leave, adoption leave, cycle to work scheme, gym discount scheme, referral programme + Perkbox and Taste Card