Responsibilities

• As a customer engagement agency, understanding the end customer is critical, meaning you will need a strong eye for creative as well as a fundamental appreciation for how data and insight can help.
• A naturally strong leader, you inspire your colleagues and clients when talking about creative and data. You take the complex and make it simple for clients by building a compelling narrative
• You have exceptionally high standards for yourself and your team with relentless attention to detail ensuring you consistently deliver efficiently, profitably and right first time (demonstrating a good feel for the agency business)
• Responsible for ensuring you and your team delivers all projects on time, to budget whilst maintaining client satisfaction through ‘brilliant basics’ (briefs, proposals, timing plans, estimates, status meetings, daily stand ups and resourcing)
• Highly adept at developing creative briefs as well as technical requirements (data or development briefs) in order to bring a solution to reality.
• The Account Director needs to be seen by the client and the agency as both authoritative and knowledgeable of the clients’ business, strategy and market sector.
• Acts as an escalation point on all workload priorities as and when needed – both internally and with your clients
• Responsible for owning and developing key (senior) client relationships.
• The Account Director contributes to and is responsible for delivering towards the Client Development Plan and therefore are ultimately accountable for the profitability, growth and direction of the business under their control.
• Equally comfortable working on strategic initiatives as well as day to day delivery of BAU.
• Highly numerate: as the P&L owner for your accounts forecasting and budget control ultimately ladders up to you

Preferred

• A successful people manager with a proven track record of growing and developing their team
• Be an engaging and persuasive presenter, able to take ideas and make them come alive in presentations. Taking the lead in client presentations.
• A broad experience of working across multiple sectors and multiple clients, demonstrating success across these equally