Own and execute campus dining marketing efforts across social, events, partnerships, and guest communications, driving brand engagement and revenue while leveraging data and collaboration with design and operations.

Lead social and on-site content to engage the Emory community
Plan campus events and promotions that elevate guest experience

Job Description

Responsibilities

Develop and execute marketing strategies that promote campus dining programs, events, and initiatives
Own social media, digital communications, and on site marketing content that engages the Emory community
Partner with culinary and operations teams to spotlight menu offerings, promotions, and sustainability initiatives
Plan and coordinate campus events, activations, and promotional campaigns that elevate the guest experience
Build strong relationships with campus partners and student organizations to grow engagement and brand awareness
Analyze marketing performance and guest feedback to uncover opportunities for continuous improvement
Collaborate creatively with our Image + Style team to shape customer experience initiatives that strengthen our brand and drive satisfaction, participation, and revenue
Utilize our activation toolkit for most marketing efforts, and manage small-scale design projects with our professional design team to bring the Emory brand vision to life
Proactively recommend fresh, onsite customer experience updates that support long-term account retention
Ensure all account site content is accurate, on-brand, and polished — reviewing for design, grammar, and Bon Appétit voice

Requirements

BA or BS in Marketing, Communications, Public Relations, or Journalism preferred
3+ years of relevant marketing experience, ideally including hospitality or food & beverage "in-house" marketing
A proactive, assertive approach to spotting and capturing growth opportunities, paired with creative and strategic thinking
A proven track record of data-informed marketing decisions, with full campaign ownership and reporting experience
Proficiency in Microsoft Office, Photoshop, Adobe Acrobat, and WordPress
Exceptional communication skills — you're tactful, engaging, and know how to build strong professional partnerships
A genuine passion for exceptional food & beverage experiences and market-leading hospitality

Benefits

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs

Bon Appétit Management Company

3.5 Glassdoor

Bon Appétit Management Company (www.bamco.com) is an on-site restaurant company offering full food-service management to corporations, universities, and specialty venues. Based in Redwood City, CA, Bon Appétit has more than 1,000 cafés in 33 states, including ones for Google, Oracle, Emory University, and the Getty Center, as well as public restaurants such as STEM Kitchen & Garden and The Hangar in South San Francisco. Bon Appétit chefs cook from scratch, including their sauces, stocks, and soups. A pioneer in environmentally sound sourcing policies, Bon Appétit has developed programs addressing local purchasing, the overuse of antibiotics, sustainable seafood, the food and climate change connection, humanely raised meat and eggs, and farmworker welfare. We're proud to have received numerous awards for our work, from organizations including the International Association of Culinary Professionals, the James Beard Foundation, Chefs Collaborative, Natural Resources Defense Council, Seafood Choices Alliance, The Humane Society of the United States, and Food Alliance.

Founded in 1987

Redwood City, California, USA

4.1K employees (80 in marketing)

www.bamco.com

58% recommend to a friend

64% CEO approval