Content Marketing Manager
UK (Remote)
£30K/yr - £45K/yrFull-timeMid level
1 day ago
Web Content Producer (Clarion)
London, UK (Hybrid)
£38K/yr – £52K/yrMid LevelFull time
Posted 2 months ago
Top 1% of applicants do these two things.
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Job Summary
Own the online content experience by maintaining web assets, ensuring accuracy, accessibility, and alignment with campaigns and brand goals.
- Content stewardship across websites, portals, and knowledge bases to support customer journeys.
- Drive journey optimization by mapping touchpoints, analyzing data, and implementing digital service improvements.
- Collaborate with sales, marketing, and product teams to turn insights into measurable content improvements and capability building.
Job Description
Responsibilities
- Maintain assigned websites, portals and knowledge bases using relevant content creation and management tools.
- Draft, edit and publish content in line with organisational style guidelines and accessibility requirements.
- Ensure content is accurate, timely, technically sound and aligned with campaign, brand and sales objectives.
- Support customer journey mapping and touchpoint analysis to identify pain points and improve the online experience.
- Help implement initiatives that support customer engagement and digital service improvements.
- Research and interpret data, digital trends and benchmarks to inform ongoing improvements.
- Monitor digital marketing campaign performance and use insight to identify optimisation opportunities.
- Work closely with sales, marketing, brand, technical and digital teams to ensure content supports key organisational goals.
- Contribute to the development of digital marketing capability by identifying opportunities and supporting new initiatives.
Requirements
- Experience managing digital content and web platforms in complex or sales‑driven environments, with a strong focus on customer journey improvement.
- Expertise in content strategy, content design, information architecture, UX writing, accessibility and SEO.
- Strong CMS experience, with the ability to create, edit and publish digital content with technical accuracy.
- Demonstrated ability to manage content quality through reviews, audits and analytics.
- You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.
Benefits
- Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here .
Clarion Housing Group
We are Clarion - the country’s largest housing association. We provide a home to 360,000 people nationwide. We build more than 2,000 new homes a year and through Clarion Futures (our charitable foundation) we provide opportunities for our residents to thrive – supporting people into work, improving neighbourhoods and focusing on sustainability. We exist because there is a housing crisis in our country. There simply aren’t enough affordable and suitable places for people to live. You might have experienced this yourself, or have friends and family who have. We believe having a home to call your own is fundamental to being able to access the right opportunities in life. That is why our mission is to provide homes for those who need them most. We’re all driven by this shared purpose at Clarion. We want to ensure that everyone has the opportunity to build a better future, and we’re relentless in pursuing it.We welcome open and constructive discussion on this page. We ask that conversations remain respectful and inclusive. Comments that are abusive, discriminatory or off-topic may be removed.
