Responsibilities

• The Team Manager for the Creative Studio leads a remote team of Designers responsible for producing high-quality, on-brand marketing assets at scale.
• This role partners closely with all roles in Marketing, including but not limited to Solution Consulting, Social Media, Field Marketing and Events teams to deliver repeatable, template-driven creative that resonates with target audience and designed for repurpose wherever possible—while also supporting custom design needs for priority campaigns and event production requirements.
• The Manager drives operational excellence across intake, briefing, SLAs, QA, and continuous improvement, enabling faster turnaround, stronger brand consistency, and increased throughput.
• Lead & develop a distributed design team: Coach, review work, set goals, and build a high-performing culture focused on quality, speed, and accountability.
• Creative production at scale: Oversee execution of performance ads, paid social assets, organic social, content visuals, event creative (including production-ready files as applicable), and campaign toolkits.
• Template-first delivery model: Expand and govern reusable templates and modular systems to maximize efficiency, reduce rework, and accelerate versioning.
• Brand consistency & quality control: Enforce brand standards through structured QA, checklists, and feedback loops; ensure outputs are accurate, on-spec, and ready for channel deployment.
• Workflow & intake governance: Implement clear briefs, defined SLAs, prioritization, capacity planning, and stakeholder communication to reduce ad hoc work and missed deadlines.
• Cross-functional partnership: Translate marketing goals into creative deliverables; collaborate with channel owners to optimize creative for performance and iteration cycles.
• AI-enabled production (where appropriate): Pilot and operationalize AI-supported workflows for first-pass design, resizing, and versioning while ensuring human oversight and brand enforcement.

Requirements

• 8+ years in a creative production/studio environment, including 2+ years managing designers (remote leadership strongly preferred).
• Strong command of brand governance, digital marketing creative best practices, and production workflows.
• Demonstrated ability to scale output through templates, systems, and process discipline.
• Proficiency with modern design tools (e.g., Adobe Creative Cloud); comfort adopting AI-enabled creative tools and workflows.
• Excellent communication skills—able to clarify ambiguous requests, set expectations, and influence stakeholders.

Preferred

• Experience supporting performance marketing creative (A/B variants, rapid iteration, channel specs).
• Familiarity with event creative deliverables and production considerations (print-ready specs, accuracy, vendor-ready files).
• Experience working within hybrid models (in-house + offshore + agency/local partners) and operating with defined SLAs and intake systems.
• Post-production video editing skills are a plus.
• Knowledge or experience with ClickUp, InDesign, Adobe Illustrator and other design and PM tools is preferred.