Stories and Communications Manager

Torquay, Torbay, UK

£41K/yr – £43K/yrMid LevelFull time

Posted 1 month ago

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Job Summary

Own hospice communications by shaping stories, brand voice, and media relationships to influence supporters and partners across channels.

  • Lead patient storytelling and content across campaigns to shape brand and public narrative.
  • Shape brand management and audience engagement through proactive media relations and stakeholder partnerships.
  • Coordinate multimedia content across digital, print, and video to communicate complex or sensitive information with empathy.

Job Description

Responsibilities

  • No two days are ever the same. One day you might be gathering a patient story, the next planning a fundraising campaign, writing for Hospice Matters or supporting senior colleagues with a media enquiry.

Requirements

  • exceptional storyteller with significant experience in communications, PR, journalism or content creation
  • Outstanding writing, editing and storytelling skills
  • Experience creating content across digital, print and media channels
  • Strong understanding of communications planning, audience engagement and brand management
  • Experience producing video and multimedia content
  • Excellent stakeholder management and relationship-building skills
  • The ability to communicate complex or sensitive information with empathy, tact and professionalism
  • Strong project management skills and the ability to manage multiple priorities
  • Confidence working collaboratively across teams and influencing colleagues at all levels
  • Personal resilience, emotional maturity and sound professional judgement

Benefits

  • Leadership and Management training programme offered by Rowcroft.
Rowcroft Hospice logo

Rowcroft Hospice

It takes time, compassion, patience, medical expertise and money to help patients and families make the most of every day, but every year we help over 2,000 people living with life-limiting illnesses in South Devon to do just that.By providing comfort, support and specialist services in our patients’ homes, in the community and at our Inpatient Unit in Torquay, we enable families to share precious and joyful moments when they are needed most – whether it’s a beautiful wedding, remarkable reunion, simple thank you or gentle cuddle.At our premises in Torquay, our team of doctors, nurses, social workers and a range of other health and social care professionals provide specialist care in our 12-bed Inpatient Unit.We also care for out-patients and their loved ones, offering therapies, bereavement support and medical consultation in an environment that helps patients and families make the most of precious time together.From Dartmouth to Dawlish, we care for 3⁄4 of our patients in their own homes with a team of community nurses, social workers, physiotherapists, occupational therapists and bereavement counsellors delivering a holistic approach tailored to individual needs.Last year it cost £8.7 million to provide our services. As an independent charity, more than 70% of our funding comes from the incredible generosity of local people, without whom we would not be able to fund our work. We’re determined to make sure every penny raised from your donations continues to help patients and their loved ones make the most of every moment they have together. Together, we can make every day the best day possible

Founded in 1982
Torquay, England, GBR
110 employees (7 in marketing)