Stakeholder & Communications Manager - 9 Month FTC

Responsibilities

• Protect and enhance the reputation of the project, Balfour Beatty, National Highways, the projects and its partners through timely, effective communications.
• Develop and deliver clear, engaging project communications strategies, plans and milestone activity across appropriate channels.
• Lead internal communications and engagement activity that supports a one-team culture, corporate campaigns and effective workforce briefings.
• Coordinate integrated communications with project, environmental, construction, land and supply chain teams to ensure proactive, aligned delivery.
• Identify and escalate reputational risks and opportunities, working with Balfour Beatty Group Communications and project leadership.
• Ensure communications and customer-facing materials are accurate, approved, on-brand and compliant with Balfour Beatty and National Highways standards.
• Showcase project success through award submissions, case studies, photography, video and positive media stories.
• Produce communications deliverables in line with the National Highways Project Control Framework.
• Plan and deliver customer-focused traffic management communications, including works information, road user impacts, diversions, enquiries and complaints.
• Build positive relationships with National Highways, local authorities, communities and key stakeholders through effective engagement strategies.

Requirements

• Proven communications experience on complex infrastructure, construction, regulated, public sector projects
• Strong community relations and stakeholder management experience
• A bachelor’s degree or equivalent higher education/industry recognised qualification in marketing, public relations, communications, or a related field
• Ability to manage, engage and develop direct reports
• Confident engaging with external customers and stakeholders at face-to-face events
• Excellent writing, storytelling, and presentation skills
• A self-starter able to quickly build relationships through effective written and verbal communication
• Be able to quickly source and interpret technical information from a variety of sources and translate into customer-friendly written communications
• Be able to demonstrate creativity through multi-media communications to reach all audiences
• Strong analysis and problem-solving skills

Preferred

• Experience of using graphics and or video editing software
• Experience of working on construction/civil engineering infrastructure projects
• Relevant communications qualification
• Member of CIPR or other recognised industry body
• Good understanding of the regulatory and political environment in construction

Benefits

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…