Social Media Project Manager For GB Market at Findasense | London, UK | £40K/yr – £50K/yr

Findasense

Social Media Project Manager For GB Market

London, UK (On-site)

£40K/yr – £50K/yrMid Level5+ years expFull time

Posted 1 month ago

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Job Summary

Own governance and workflow leadership for the German market social, turning trend signals into compliant publishing and cross-team alignment; ensures strict approvals, multi-agency governance, and monthly risk checks.

Content & Workflow Coordination: consolidate agency feedback into a single response and track reworks.
Publishing Governance: enforce approvals and maintain proof of publish links in central library.
Governance, Escalation & Technical Coordination: main liaison for market social topics and cross-team access controls.

Job Description

Responsibilities\n

Strategy Support: Provide advisory input on local social strategies for client review and decision. Ensure full alignment with the central strategy and OKRs and identify synergies between social and influencer marketing
Content & Workflow Coordination: Support the client in briefing external agencies. Collect and consolidate feedback into a single, aligned response to share with the executing agency. Track all reworks to ensure feedback is fully implemented before closure
Trend Identification: Review agency trend alerts daily to identify relevant trends per brand and market. For each trend, you will provide a description, supporting examples (links/screenshots), brand relevance, and suggested next steps for client review
Publishing Governance: Ensure no organic content is published without required approvals from the client under a strict compliance process which involves several stakeholders. Maintain strict proof of approval in the central library (including approving entity, asset reference, approver name, and link to published content) and ensure publishing frequency follows the approved strategy
Quality Assurance & Process Compliance: Ensure all executing agencies follow the client’s processes and guidelines. Collaborate with internal Findasense teams responsible for Community Management, tagging, and reporting in the local market. Relay approved feedback, track remediation, and escalate non-resolution
Governance, Escalation & Technical Coordination: Act as the main point of contact for internal Findasense teams regarding market social topics. Coordinate between Social Tech Admin and executing agencies for technical issues and access changes. Ensure executing agencies do not directly modify profile settings, bios, images, or access levels. Escalate any risks, breaches, or non-compliance to the client’s local and central teams
Monitoring & Intelligence: Conduct monthly checks for fake accounts across all brands in the market and escalate them. Brief the Findasense Intelligence team on local social listening and reporting needs to ensure alignment with client requirements

Findasense

We are a global Brand Experience company with consulting, agency and technology integrator capabilities, who believe in business as a positive force for change.Our consulting, solutions and products allow companies to create a frictionless consumer journey through all channels (phone, social, web, mobile, retail, etc). We use the power of data science to generate personalized experiences and execute strategies by creating relevant content.With a mission to innovate and transform the way organizations relate to people, we create global and local solutions to drive the digital transformation of our customers, with more than 300 employees trained as innovation leaders, around 20 countries around the world: United States, Argentina, Chile, Peru, Costa Rica, Colombia, Panama, Guatemala, Ecuador, Dominican Republic, Spain and Mexico.We have a deep and multidimensional knowledge of the consumer in more than 10 industries, obtained by working as a partner with companies such as: L'Oreal, The Coca-Cola Company, Kimberly Clark, Abbott, FOX, Huawei, Bimbo, Lenovo, Banco Santander, Electronic Arts, IE Business School, Orange and Bayer among others.

Founded in 2007

Madrid, Community of Madrid, ESP

318 employees (96 in marketing)

www.findasense.com