Social Media Manager

UK (Hybrid)

£30K/yr – £33K/yrMid LevelFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the social content engine for Insomnia Cookies UK, driving organic growth across TikTok, Instagram, Facebook, and LinkedIn with story-led content, creator partnerships, and a data-driven optimization loop.

  • Social content & community: plan briefs, schedule native content, engage followers, and stay ahead of trends to keep posts relevant and engaging.
  • Creators & partnerships: identify, brief, and manage creators for platform-first, high-visibility content; track performance and ROI.
  • Event & real-time content: capture live moments from events and shoots to accelerate growth and sustain momentum.

Job Description

Responsibilities

  • Owned Social Media Management & Content Strategy
  • Own and execute a results-driven organic social strategy across TikTok, Instagram, Facebook, and LinkedIn
  • Plan, brief, create, and schedule high-performing native content—balancing storytelling with commercial impact
  • Lead content planning sessions and manage the editorial calendar in line with brand campaigns
  • Create reactive, trend-led content that feels fast, relevant, and very online
  • Identify, brief, and manage creators and influencers to deliver platform-first content
  • Grow and nurture our community, maintaining strong engagement (target 5%+ 👀)
  • Actively engage with followers—comments, DMs, and creating moments of surprise & delight
  • Stay ahead of trends, memes, and competitors to keep our content fresh
  • Attend events, guerrilla activations, and shoots to capture real-time content

Requirements

  • Proven track record managing and growing social media platforms, especially TikTok and Instagram, for a consumer brand
  • Highly self-motivated, organised, and accountable, with the ability to manage multiple workstreams independently and collaboratively
  • Strong sense of humour—this is essential. You’ll be the voice of the brand
  • Excellent copywriting and storytelling skills with a deep understanding of tone of voice and social-first formats
  • Data-driven mindset—confident analysing performance, building reports, and turning insights into action
  • Strong communication and stakeholder management skills across internal teams, agencies, and creatives
  • Proficiency in Meta Business Suite and TikTok Analytics
  • Advanced proficiency in Microsoft Office (Excel for data analysis/pivots, PowerPoint for reporting)
  • Experience planning and managing budgets (influencer and/or media)
  • Strong mobile content creation skills (shooting/editing on phone)
  • Love cookies (non-negotiable energy)

Nice to Have

  • Experience in food, QSR, or lifestyle brands
  • Experience working with influencers or UGC campaigns
  • Working knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Experience with Braze CRM and Punchh rewards software
  • Understanding of paid social and how it integrates with organic strategy

Benefits

  • A brand you can actually have fun with
  • Creative freedom to test, experiment, and push boundaries
  • A fast-moving, energetic team that doesn’t take itself too seriously
Insomnia Cookies logo

Insomnia Cookies

Insomnia Cookies was born out of the dislike of heavy meals late at night, love of food delivery, and the realization that by the time you get hungry at night, nothing is open. The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania. Berkowitz started baking and delivering warm cookies to students late-night on campus... and Insomnia Cookies was born.Today with 300+ locations and growing, Insomnia Cookies offers many varieties of delicious cookies delivered warm from the oven right to your door! We are open when you need it most; delivering from 11/12pm and staying open until 3:00am, at most of our locations. Our menu options also include brownies, deluxe cookies, ice cream and of course a pint of cold milk is available with any order. Whether you're feeding a craving or a crowd; Insomnia Cookies has you covered.

Founded in 2003
Philadelphia, Pennsylvania, USA
1.8K employees (77 in marketing)