Social Media Lead

Worcester, Worcestershire, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 2 months ago

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Job Summary

Own multi-channel social strategy and content execution across B2B and B2C audiences to drive growth, engagement, and brand reputation.

  • Social Strategy & Content: Define integrated plans and create on-brand, multi-platform content aligned with business goals.
  • Community & Reputation: Build proactive engagement and monitor sentiment to protect the brand across channels.
  • Analytics & Stakeholder Alignment: Translate performance data into actionable insights and collaborate with internal and external partners to steer social initiatives.

Job Description

Responsibilities

  • Social Media Strategy: Develop and execute integrated B2B and B2C social media strategies across multiple platforms to drive brand growth, engagement, lead generation, and performance.
  • Content Strategy & Creation: Lead the planning and creation of engaging, on-brand multimedia content and campaigns that align with audience needs, trends, and business objectives.
  • B2B & B2C Marketing: Create targeted messaging and content strategies that support both professional and consumer marketing goals across different customer journeys.
  • Community Management Strategy: Build and manage proactive community engagement strategies that foster meaningful relationships, monitor sentiment, and protect brand reputation.
  • Content Publishing & Channel Management: Oversee daily social media publishing, scheduling, optimization, and platform management to ensure consistent and effective delivery.
  • Stakeholder Management: Collaborate with internal teams and external partners to align social initiatives with business priorities and communicate strategic performance insights.
  • Analytics & Reporting: Analyse social media performance data to optimize campaigns, improve engagement, and deliver actionable reporting and recommendations.
  • Brand & Reputation Management: Maintain brand consistency across all social channels while supporting reputation management and staying ahead of digital and platform trends.

Requirements

  • Bachelor’s degree in Marketing, Communications, Journalism, Business, or related field.
  • Proven experience in social media management, content strategy, or digital marketing roles.
  • Strong understanding of both B2B and B2C social media ecosystems.
  • Demonstrated experience creating high-performing social content across multiple platforms.
  • Excellent copywriting, storytelling, and communication skills.
  • Experience with social media management and analytics tools.
  • Strong project management and stakeholder management capabilities.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Analytical mindset with the ability to translate data into strategic decisions.
  • Experience managing agencies, creators, or freelancers is a plus.

Preferred

  • Experience managing agencies, creators, or freelancers is a plus.
  • Knowledge of paid social advertising is advantageous.

Benefits

  • Hybrid working options available.
Worcester Bosch logo

Worcester Bosch

3.6 Glassdoor

Our story started in 1962 in Worcester and we’ve since had many transformations, growing from a small engineering works to the market leader in boilers in the UK that we are today. In 1996 we became part of the Worldwide Bosch Group.We lead the field in high efficiency boilers and are proud to hold the Royal Warrant after supplying boilers to Her Majesty the Queen’s Sandringham Estate. Our commitment to the highest standards of manufacturing has led to us being endorsed by Which? 16 times. Everyone from installers to specifiers, merchants to housing associations, know us as a trusted manufacturer they can depend on when it comes to quality and reliability.Our current product range includes gas and oil boilers, renewable technologies including heat pumps, hybrid systems, heat interface units and solar water heating systems, as well as controls and accessories.Data Protection Notice: https://bit.ly/3U3pq1TCorporate Information: https://bit.ly/49rNn7J

Founded in 1962
Worcester, England, GBR
684 employees (24 in marketing)
62% recommend to a friend
80% CEO approval

Traffic Signals

Monthly Visitors
241.5K
Monthly Google Ads Budget
$186
Traffic Source Mix
Search
70.8%
Direct
19.9%
Referral
2.3%
Social
2.8%
Paid
0.1%

Headcount Trend

Current headcount: ~684

Marketing Team

Marketing Team Size
24 (4% of company)