Responsibilities

• Managing our Facebook, Instagram, TikTok and LinkedIn accounts.
• Planning, writing and scheduling posts around our offers, campaigns, school holidays, events and business news.
• Creating engaging content, including TikToks, Instagram Reels, stories, short videos and behind-the-scenes updates.
• Working with our venue teams to gather photos, videos and stories that showcase our people and guest experiences.
• Creating and sending marketing emails to our guest database using supplied artwork and engaging copy.
• Monitoring comments and messages during working hours, responding appropriately and passing enquiries to the relevant teams.
• Supporting organic and paid social campaigns alongside our digital agency.
• Keeping an eye on relevant trends and bringing fresh ideas to our content.
• Reviewing social media and email results to understand what works and help improve engagement and bookings.

Requirements

• Experience managing social media for a business or brand.
• Confidence creating and editing TikToks, Reels and other short videos.
• An understanding of how content should differ across Facebook, Instagram, TikTok and LinkedIn.
• Experience using social media scheduling tools and sending email campaigns.
• Someone proactive, reliable and organised who can plan ahead and manage their time.
• An understanding of responsible guest data handling and marketing preferences.

Benefits

• Casual dress
• Company pension
• Free parking
• On-site parking