Social Media Account Manager

Manchester, UK (Hybrid)

Salary Not AvailableMid Level1+ years expPermanent

Posted 4 weeks ago

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Job Summary

Own end-to-end social media management for restaurant accounts across Instagram, TikTok, and Facebook, from content planning to posting, with feedback loops to clients and a focus on on-brand storytelling and timely execution.

  • Ownership: run multiple accounts, schedule weekly content, brief creators, and communicate client feedback.
  • Audience & content: tailor captions and hooks to each restaurant’s voice, audience, and offers.
  • Performance & workflow: monitor post performance, adjust timing and formats, and keep the team aligned on priorities.

Job Description

Responsibilities

  • Manage the day-to-day running of multiple Restaurant client accounts across Instagram, TikTok and Facebook.
  • Own the weekly content schedule for each assigned client.
  • Ensure content is planned, approved, scheduled and posted on time.
  • Keep track of each client’s package, deliverables, posting frequency and key priorities.
  • Liaise with clients when needed to gather feedback, confirm details, request assets or share updates.
  • Flag any delays, issues or opportunities to the wider team.
  • Plan weekly content across Instagram, TikTok and Stories.
  • Schedule posts across the relevant platforms.
  • Write engaging captions, hooks and story copy in each client’s tone of voice.
  • Ensure content is tailored to each restaurant’s audience, brand and current offers.

Requirements

  • Experience managing social media, ideally across Instagram, TikTok and Facebook.
  • Strong understanding of food, restaurant and lifestyle content.
  • Excellent written English and strong caption-writing ability.
  • Strong organisation skills and the ability to manage multiple accounts at once.
  • Good communication skills and confidence speaking with clients.
  • Ability to work independently and take ownership of tasks.
  • Strong attention to detail.
  • Understanding of social media trends, hooks, Reels, TikToks and story formats.
  • Ability to work to deadlines and keep content moving.
  • Basic knowledge of CapCut or video editing is beneficial but not essential.

Preferred

  • Proactive, not someone who waits to be told every small task.
  • Organised and reliable.
  • Confident managing multiple moving parts.
  • Strong with captions, storytelling and tone of voice.
  • Comfortable speaking to clients professionally.
  • Interested in food, restaurants and social media.
  • Able to spot when content feels weak and suggest improvements.
  • Calm under pressure and able to meet deadlines.
  • Education: A-Level or equivalent (preferred)
  • Experience: Social Media: 1 year (preferred)

Benefits

  • Flexible and remote working.
  • Casual dress.
  • Opportunity to work with exciting local and national restaurant brands.
  • Valuable experience in food, hospitality and social media marketing.
  • Free meals on shoots where applicable.
  • Discounted meals at partner Restaurants
  • Invitations to private Restaurant launches and events.
  • Opportunity to grow with a fast-moving creative team.
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HDM

3.0 Glassdoor

HDM Corp. is a woman-owned, Omaha based company dedicated to helping its nationwide clients find a better way to administer health care. HDM Corp. recognizes that there is no single solution that satisfies every clients needs. The Company develops customized solutions to meet the unique needs of its customers.

Founded in 1996
Omaha, Nebraska, USA
208 employees (18 in marketing)
48% recommend to a friend
55% CEO approval

Traffic Signals

Monthly Visitors
99
Traffic Source Mix
Search
41.5%
Direct
36.4%
Referral
14.4%
Social
5.5%
Paid
1.3%

Headcount Trend

Current headcount: ~208

Marketing Team

Marketing Team Size
9 (4% of company)
Marketing Roles Posted (Last 30 Days)
1