Senior Customer Marketer

Requirements

• You have proven experience in customer or lifecycle marketing, ideally within B2B SaaS or technology, and know how to create and deliver campaigns that drive measurable results.
• You have hands-on experience building AI agents or automated AI workflows, and are confident using AI to improve marketing processes, personalise communications and work smarter.
• You’re confident using CRM and marketing automation platforms such as HubSpot, with experience in customer segmentation, automated journeys and campaign reporting.
• You’re comfortable working with product analytics and customer data, using tools such as PostHog or similar to understand customer behaviour, identify opportunities and measure success.
• You have excellent communication and content creation skills, with the ability to turn complex product features into engaging customer communications, campaigns and educational content.
• You’re highly organised, creative and commercially minded, with experience delivering webinars and multi-channel campaigns, and the confidence to take ownership, experiment with new ideas and manage multiple priorities.

Benefits

• Remote-first working & flexible hours: adjust your schedule to fit around your out-of-work commitments (as long as you're available for our core hours!)
• 25 days holiday (plus 8 public holidays)
• Medical cashback for optical, dental, therapy treatments and consultations up to £1170 per year for you, and additional allowance for dependent children
• Private healthcare, GP service, health club discounts, retail discounts and cashback
• 24/7 mental health support line, face-to-face CBT sessions, and in-house mental health first aiders
• Structured career development programmes and in-house coaches