Chasepro Talent

Senior Content Designer – Design Systems

USA (Remote)

Job – Senior Content Designer Location: 100% Remote – Preference is PST. Duration: 03 Months Portfolio/Work Sample: please include system-level documentation, marketing or narrative copy demonstrating measurable impact, and examples of content structured for clarity, scannability, and reuse. Job Description The Senior Content Designer will own the content experience for Web Design System and lead improvements to high-impact web content. This role partners with the design systems team, product marketing, SEO, and content stakeholders to create, maintain, and continuously improve both internal documentation and external web content. Ideal for candidates who can translate complex concepts for technical audiences, maintain content standards, and structure large documentation systems. Key Responsibilities 1. Design System (≈60% of time) Own and maintain design system documentation (components, tokens, patterns, accessibility, contribution guidelines) Design and evolve the information architecture (IA), navigation, and taxonomy of the design system site Define and enforce content standards, templates, and style guidelines Coach contributors (designers, engineers, PMs) on good documentation practices Collaborate across teams to document new components and patterns Ensure documentation aligns with accessibility (WCAG) and inclusivity standards Support adoption through guides, release notes, and internal communications 2. Organic Content Improvements (≈40% of time) Audit existing web content to identify usability and organization issues Lead reorganization of priority surfaces (Teamwork Collection hub, Product guides) Improve content information architecture, taxonomy, and labeling for discoverability Rewrite content with SEO/AEO best practices, improving scannability and clarity Partner with marketing, SEO, and content teams to execute Q3 content strategy Establish content standards for ongoing maintenance and consistency Monitor content performance (traffic, engagement, search behavior) Candidate Background Experience & Skills Required: 8+ years of copywriting/content design, preferably 10+ for senior-level candidates Experience writing for B2B SaaS or technical audiences Strong portfolio showcasing: System-level or documentation content (guidelines, patterns, knowledge bases) Narrative/marketing copy that drives adoption or conversion Structuring content for readability, scannability, and reuse Ability to design content structures (IA, navigation, templates, patterns) and write copy Collaborate with cross-functional teams (design, engineering, product, marketing, SEO) Comfortable using SEO/AEO data to shape content without sacrificing clarity or brand voice Familiarity with design systems, tooling (Figma, components, tokens) Expertise in plain language, content hierarchy, accessibility, and large documentation sets Agile, fast-paced work experience managing multiple doc streams Bonus Points: Experience maintaining documentation sites or large content libraries Hands-on collaboration with content designers, UX writers, or technical writers Experience with Jira or confluence or other collaboration tools Top Must-Haves (Ranked) Design systems knowledge SaaS experience Consumer-facing website content experience Top Skills Technical: Design systems writing, SEO writing, adaptable writing style Soft Skills: Communication, cross-functional collaboration, organization Team & Reason for Request Team: Design Reason: Backfill Unique Selling Point: Remote-first culture, influence on internal design system and external B2B content